Resly is looking for a few more superstars to join our team based on the Gold Coast.
If you know anyone who would be a good fit, please share the links below.
Business Development Representative - (One position available)
Technical Support Agent - (2-3 positions available).
Hey there!
We're excited to announce a new feature for RESLY DIRECT+
You can now set a specific number of bookable months, any dates past that will be blocked for sale!
By default, all properties are currently bookable for 12 months.
You can change this by going to - Resly Direct+ > General > Rates & Availability > Default Bookable Months.
When the guest has put in a date too far, they will get an alert message.
Stay tuned as this feature is coming soon to Resly Connect+
If you have any questions about this new feature or anything else, feel free to reach out to us. We're always happy to help!
We are looking for some clients to test our exciting new integration with Rights Benchmarking!
Rights Benchmark is a partnership between Caatz Management Rights Accountants and Resly. It is software that has been specifically designed for the Management Rights industry to report on key benchmarks including fees and charges, average room revenue, occupancy and other key metrics specific to management rights.
Rather than relying on manual surveys, Rights Benchmark uses real-time data from Resly and aggregates key metrics.
The results and reports will be available for free to all Resly customers who agree to include their complex in the aggregated data.
The software has been designed to protect the anonymity of individual complex and owner data.
If you are interested in taking part, please email support@resly.com.au with the subject Rights Benchmark and we will add you to the beta group.
For more information on Caatz Management Rights Accountants check out their website Caatz Management Rights Accountants
Good morning Resly family,
Resly support will not be operational on Thursday, due to the mourning day for the Queen.
We ask that all support queries are emailed to support@resly.com.au and we will get back to you Friday when we return to the office.
Thanks in advance for your understanding 🙏🏼
Good morning Resly family,
Resly phone support will not be operating during the Gold Coast public holiday tomorrow.
Rest assured, email support will still remain open 💜
We ask that all support queries are emailed to support@resly.com.au
Thanks in advance for your understanding.
We are looking for some clients to test our exciting new integration with Xero!
Our Xero integration will automate the breakdown of the managers income in Xero. After EOM has been rolled, Resly will create an invoice in Xero based on the managers income summary, including a breakdown of all the account codes and amounts.
As a Beta/test property, you will be the first to use this integration. We will need to conduct a 30 minute session on TeamViewer, during which we will do the following;
If you are interested in taking part, please email support@resly.com.au with the subject Xero Beta Property.
We’re excited to announce our new preferred partner, Leisurecom!
Leisurecom Group is an innovative marketer of worldwide travel experience, who pride themselves on bringing innovative solutions and a unique product offering to the travel market.
Who is Leisurecom? They are a retail call centre & Online Travel Agency (OTA) curating travel and holiday experiences across Australia (& the world!) They also have a travel & lifestyle paid membership club which is a platform to distribute great fenced offerings.
Our preferred partnership agreement with Leisurecom gives Resly properties access to the latest API integration, providing a fast and stable connection. There will also be opportunities to join exclusive and tactical campaigns moving forward.
Properties can connect and map Leisurecom from within Resly in a matter of minutes. View the mapping help sheet here. You will need your Leisurecom hotel code in order to map.
If you are new to Leisurecom, please reach out to Product Manager Michelle Wyer (michelle.wyer@leisure.com.au) who can assist with your sign up.
As always, our fabulous support team is on hand to assist with mapping Leisurecom, you can contact them via email - support@resly.com.au.
Working with Expedia, we have been able to make some changes for virtual credit card bookings and how they are displayed in Resly.
Bookings made from today should now show the NET amount in the booking, this is the remittance amount or amount you can charge the virtual credit card.
We recommend taking some time to check the first few bookings to make sure everything is in order. Click on the little speech bubble icon to view the comments. Check the total owing in the booking matches the remittance amount in the comments.
If you see any discrepancies, please send all the booking details to support@resly.com.au for us to look into.
You can now filter the types of files attached to an owners account. Owner statement or a transactional attachment like supplier invoice.
You can search the keyword on the Files tab to find the file quickly. 
You can choose to let owners see all the files in the Owner Portal. There’s a setting the manager needs to update in Portal Settings. You can hide individual files too.
