To prepare for our new channel connection, Luxury Escapes, we have the ability to bulk set up properties on their platform.
A Luxury Escapes representative will be in contact to discuss individual commercial terms.
If you are interested in connecting with them, please fill in the attached form.
Established in 1984, Pan Pacific Travel is one of Australasia’s leading inbound companies specialising in FIT, Group and Incentive travel through its operations in Australia and New Zealand. Pan Pacific has the most diverse global client portfolio of any Australian inbound company with customers located throughout UK/Europe, Scandinavia, North & South America, China and SE Asia.
Pan Pacific has its own proprietary online reservations system called Lynx. In addition to supporting nett contract rates for all ground travel product types, Lynx has connectivity with multiple external systems for real-time access to dynamic hotel rates and instant room availability, seamlessly delivered to customers through the Lynx B2B web booking portal or via XML/API.
With its own online booking technology and internal IT resources Pan Pacific has significant flexibility in undertaking new system development to swiftly react to changing market conditions and individual client demand.
Properties can now connect to Pan Pacific Travel using Resly Connect, we have a full two-way connection with Pan Pacific Travel.
If you wish to partner with Pan Pacific Travel, please get in touch with Denis Perche, Key Account Manager – Channel Distribution Connections at dperche@panpacifictravel.com.au.
You can now filter what rooms display on the calendar.
You can click on the green tick to select or deselect all rooms in that category.
Click on the grey arrow to expand the full room list, from there you can select individual rooms.
Room colours are now carried over the whole calendar to help differentiate between each room type.
Improved security measures are now available. Resly users can activate 2 factor authentication (SMS verification code relay) to secure their user accounts and prevent unauthorised access.
This is setup on a per user basis and each user has the ability to self-activate. We strongly suggest you activate this for each user as it provides an extra layer of security, however it is not compulsory to activate.
To start using 2FA, follow the steps below;
Any questions email support@resly.com.au.
Applications for the 2021 COVID-19 Business Support Grants will open on 16 August, at 12pm (midday).
Applications for these grants will remain open for three months, so there is time to get your application ready and apply.
Guidelines on how to apply for the grants are now available at: www.business.qld.gov.au/supportgrant
The 2021 COVID-19 Business Support Grants will provide grants of $5,000 to employing small and medium businesses and large businesses in the hospitality and tourism sectors across Queensland that have been impacted by the recent SEQ or Cairns lockdowns.
Importantly, all eligible businesses who apply for a grant during the 3-month application period will receive a grant.
Businesses must have experienced at least a 30% reduction in turnover as a result of the lockdowns to be eligible as well as meeting other eligibility criteria.
Small and medium businesses are defined as businesses that have a turnover of more than $75,000 per annum and have an annual payroll in Queensland of up to $10 million.
Businesses or not for profit organisations do not have to be located in one of the lockdown areas to be eligible.
Getting ready to apply – important information
When the program opens, the online application form for the 2021 COVID-19 Business Support Grants will be available via the QRIDA application portal.
Creating a QRIDA profile is the first step in the application process. Businesses without a profile can create a profile prior to applications opening. When applications open on Monday 16 August you must log into your profile on the portal to complete and submit your application.
Step by step instructions on how to create a QRIDA portal profile are available at: www.business.qld.gov.au/supportgrant
More information
The guidelines, eligibility criteria, template accountant letter and a range of frequently asked questions are now available at: www.business.qld.gov.au/supportgrant
You can now set a deposit policy at a property level which will trigger Resly to attach the deposit due date to each reservation. You can also use the new {{DEPOSIT_DUE}} and {{DEPOSIT_AMOUNT}} merge fields in your guest communication templates.
Settings > General > Invoice
The date and amount will show in the reservation overview.
Deposits will show in your dashboard under the Finance > Deposit tab.
You can generate a deposits due report by clicking the print icon.
Guest profiles will now show in the main search results and are not managed in their own tab. Just search as you would in the search bar and Resly will return both reservations and profiles that match.
Guest Profiles are at the top and marked with a star. Click on the guest name to view their profile.
When creating a booking, as you start typing in the guest name, Resly will suggest guest profiles that match. Select the profile to link it to the booking.
As part of the new booking engine roll out, Resly Refundable Bookings is now available to activate.
Providing guests with this option comes at no cost to the property and provides you full payment should a guest have to cancel.
Here is how it looks.
Guest facing POS - Refundable Booking
Hotel facing in Resly - Refundable Booking
Charge automatically calculated and applied to booking
Hotel FAQ/Cheat Sheet
You can read more about it in our previous post here.
To activate Resly Refundable Bookings you will need to be using the latest version of Resly Direct.
Resly Direct+, our new booking engine is now live and can be implemented at your property! We have kept the things you love from our current one, like our promotional messaging and added a bunch of new features. Resly Direct+ remains commission free and provides a clean and modern booking experience for your guests.
We have mirrored most of your current set up into Resly Direct+. Access Resly Direct+ from the right hand side menu in Resly. Have a look at your set up and email support@resly.com.au with any questions. Click the orange Resly Direct button to see your live Resly Direct+ booking engine.
How to add Resly Direct+ to your website? All Resly managed websites will have the new booking engine pushed live COB Monday. If you are not using a Resly Website, you will need to contact your web developer to get the Resly link updated. Instructions can be found here.
Of course we welcome feedback both positive and constructive, feature ideas are also encouraged. Please email them to support@resly.com.au..
Cheers Sam
