You can now filter agent and room type in your email automation triggers. This enables you to set up email automation for certain agents or  certain room types.

To prepare for our new channel connection, Luxury Escapes, we have the ability to bulk set up properties on their platform. 

A Luxury Escapes representative will be in contact to discuss individual commercial terms.  

If you are interested in connecting with them, please fill in the attached form. 

https://forms.gle/p1LivcpDqdypEF6a7

Two-way guest messaging is now available from within Resly. The messages tab on the dashboard now includes Booking.com. 

You can receive and reply to messages from the dashboard and within a reservation. 

You can now choose to set a rate plan to be stop sold by default. 

Use case - 1 Night rate plan is only used to fill gaps, so activate stop sell by default and then you can remove the stop sell (in reservations > rate plans) when you want to open it up for sale. 

Go to Settings > General > Rate Plans and click edit to activate the stop sell by default feature. 

You can now filter what rooms display on the calendar. 

You can click on the green tick to select or deselect all rooms in that category. 

Click on the grey arrow to expand the full room list, from there you can select individual rooms.

Room colours are now carried over the whole calendar to help differentiate between each room type. 

Improved security measures are now available. Resly users can activate 2 factor authentication (SMS verification code relay) to secure their user accounts and prevent unauthorised access. 

This is setup on a per user basis and each user has the ability to self-activate. We strongly suggest you activate this for each user as it provides an extra layer of security, however it is not compulsory to activate. 

To start using 2FA, follow the steps below;

1. Refresh your browser
2. Click the property name and click your name to go to your user settings page
3. Make sure your email is verified. Otherwise, just click Verify email and you will receive a verification email. Just click the link in the email.
4. Click on enable 2 Factor Authentication. Enter your password and your mobile number.
5. Enter the code sent to your phone.
6. It’s now activated.
7. When you login, a code will be required. 

Any questions email support@resly.com.au. 

You can now set a deposit policy at a property level which will trigger Resly to attach the deposit due date to each reservation. You can also use the new {{DEPOSIT_DUE}} and {{DEPOSIT_AMOUNT}} merge fields in your guest communication templates. 

Settings > General > Invoice 

The date and amount will show in the reservation overview. 

Deposits will show in your dashboard under the Finance > Deposit tab. 

You can generate a deposits due report by clicking the print icon. 

Guest profiles will now show in the main search results and are not managed in their own tab. Just search as you would in the search bar and Resly will return both reservations and profiles that match. 

Guest Profiles are at the top and marked with a star. Click on the guest name to view their profile. 

When creating a booking, as you start typing in the guest name, Resly will suggest guest profiles that match. Select the profile to link it to the booking. 

We have some awesome news! You can now manage two way guest communication from within Resly for Airbnb. 

What does this mean? Instead of replying to guest messages on Airbnb's platform or App, you can simply reply from within Resly. It also means you will receive booking requests in directly into Resly. 

Note: the guest has to initiate the conversation, only once a guest has sent a message will it show in Resly. 

Dashboard View - Messages tab - Combined inbox for all Airbnb messages. 

Reservation View - Communication tab - Two way guest messages.

Dashboard View - Messages Tab - New booking requests and enquiries. You will see the requested stay dates, property or room and the expected payout total.