Hey there!

We wanted to give you a quick heads up about a cool new improvement we've added to our reservation page. Now, if you change the check in/out date, room type or rate plan for the reservation, you'll get a friendly price change alert! Plus, you can now update your new accommodation total price by simply ticking the checkbox - easy peasy!

Just a quick note though, if the charges have already been disbursed, you won't be able to change the price here. But no worries, you can always do it manually instead.

We're always looking for ways to improve your experience, so we'd love to hear your feedback on this new feature! Please note that we won't be able to reply to your feedback on this page. Please leave your name and company in the comment so we can get back to you via email.

Hey everyone!

We are thrilled to announce a new improvement to Resly - a search box in the new reservation pop-up window. This feature allows you to quickly and easily find the reservation you're looking for by searching for specific room types and addresses. Plus, a tag filter is added for you to easily select room types with different tags.

To access the new Search box, simply click on the New Reservation button on the dashboard or new reservation page. The new reservation pop-up window will then appear, where you can enter your search criteria and find the room type you're looking for.

We hope this new improvement will be a helpful addition to your Resly experience. As always, if you have any questions or feedback, don’t hesitate to reach out!

The Resly Team

We are pleased to introduce our speakers and announce the conference schedule has been finalised.

We have a great line up of speakers attending. Each one bringing a wealth of knowledge to the stage. 

Mark Olsen, CEO of Tourism Tropical North Queensland

Joanne Whitby-Lee and Sean Cho from Booking.com

Chris De Closey from Coastal Letting Co 

Martin Trantor from Bolt Burchill Tranter Lawyers

Shane Devenish from Devenish Law

Miriam Eagle from Eagle Accounting

Michael Huelin from WGC Lawyers

Marisa Maline from Freedom Internet

Robert and Victoria Cuda from Caatz.

Danny Adams from NQ Finance

Geoff Ellis from North Queensland Management Rights

Alex Barker-Re from Calvin Bailey Management Rights

There are only a few tickets remaining. You can secure your spot using this link.

We look forward to seeing you all there!

Team Resly will be offline from 3pm today, attending offsite training and team building. Support will be back online tomorrow, Thursday at 9am. 

Welcome to the Resly blog!

We’re excited to announce today that we’ve added new merge fields to Resly. This means that you’ll be able to easily access more data than ever before and that you’ll be able to get more out of your Resly experience.

The new merge fields include {{TODAY}}, {{TOMORROW}}, {{MONTH}}, {{LAST_MONTH}}
and {{TOTAL_ADDONS}}. Please refer to https://help.resly.com.au/hc/en-us/articles/360040693651 for details. These new merge fields will provide you with even more flexibility and customisation options. 

We’re always looking for ways to improve our product and to make sure that our users have the best experience possible. We hope that you find these new merge fields helpful and that they make your Resly experience even better.

If you have any questions or feedback about the new merge fields, please don’t hesitate to reach out. We’d love to hear from you!

Thanks for using Resly!

A handful of the industries leading companies will be heading to Cairns for a full day to educate, share knowledge & insights and of course network.

We have a great mix of experts from all aspects of trust accounting and management rights attending. The event will be emceed by the wonderful Stephen Ollie from Hostplus.

The full day conference and workshop gives business owners the ability to network with industry leaders as well as join expert panel discussions on a range of topics; including Preparation for sale, Resort Marketing and Hotel Technology.

It is fully catered event including morning tea, lunch and afternoon tea, as well as a fabulous 3 course wrap up dinner at Paper Crane restaurant.

This is an open invite to anyone in the industry, regardless if they are Resly users or not. Feel free to spread the word, invite your industry colleagues and friends.

This is all made possible due to the generosity of these businesses, without them we would not be able to put on this event. Thank you to Resly, Booking.com, Switch Hotel Solutions, Caatz Management Rights Accountants and Room Price Genie.

It is a ticketed event, with a small contribution of $40 ($60 incl dinner) from the delegates. Limited to 80 tickets.

We have three exciting opportunities available for technical support agents to join the Resly family. This role is responsible for providing top-notch customer service to our users by troubleshooting technical issues and helping them resolve problems related to our products and services.

The ideal candidate will have a strong background in technology and a passion for helping others. If you have excellent communication skills, a friendly and patient demeanor, and a problem-solving mindset, we encourage you to apply.

As a technical support agent at Resly, you will have the opportunity to work with a dynamic and supportive team while gaining valuable experience in a fast-paced and constantly evolving industry.

Don't miss out on this exciting opportunity to join our team at Resly. Job description and application details can be found here.

Hello Resly users!

We hope this message finds you well. We are excited to announce a new improvement that has been added to Resly – our dashboard page now allows you to see the number of bedrooms and bathrooms for each room type when adding a new reservation. Additionally, you can filter rooms by bedroom/bathroom numbers after clicking the 'Update' button.

We believe that this update will make managing reservations even easier on Resly. We value your feedback, so please let us know what you think of this new feature.

Thank you for choosing Resly!

Hi everyone!

We have some great news to share with you today! Resly now includes a feature that allows admin users to delete sensitive ID files from old reservations with online check-in records. This means you can easily remove this information from your system after a certain period of time has passed.

To access this feature, simply go to Settings - General - Portals - Guest Portal - Delete Sensitive Data From Old Reservations. From there, you can choose to delete the data before 1/3/6/12 months have passed. Please note that this action is irreversible, so make sure you only delete the data when you are sure you no longer need it.

It's important to note that the reservation will still show that the guest did the online check in, but the data will be deleted.

We understand that maintaining the privacy and security of your guests' personal information is important, and we hope this new feature will help you do just that. 

Thank you for using Resly! We are always working to provide you with the best tools and features to help you succeed.

Hello Resly users!

We hope you’re having a great day! We have some exciting news to share with you—we’ve made an improvement to Resly that will make it easier for you to manage reservations.

You can now see the availability of rooms on the pop out calendar when you change the Check In/Out date on the reservation overview page. The current reservation date range saved in the system will be shown in grey colour, and the availability will change accordingly when a different room is selected.

This new feature will make it easier for you to manage reservations and ensure that the correct room and dates are being offered to guests. We believe it will improve the overall efficiency of the reservation process.

If you have any feedback or questions, please let us know. We’re always here to help!

Thanks for being a Resly user!

The Resly Team