Commonwealth Bank are advising planned maintenance early on Saturday morning, 02:00 - 08:00 AEDT.

Please be aware that CBA bank feeds may fail during this period, if Netbank is unavailable.

You can read more on the CBA service updates page, here: https://www.commbank.com.au/about-us/support/commbank-incidents.html

Hi All, we are happy to announce we have partnered with Escabags, an Australian registered charity helping victims of domestic and family abuse. 

The initiative provides free 'Escape Bags' filled with the necessities that a victim may need when initially escaping an abusive or dangerous situation. 

Our partnership has been formed to help get 'Escape Bags' in as many hotels as possible across the country. 

There is no cost to be part of this initiative. The 'Escape Bags' themselves do not need to be on display; they can be kept safely in an office or cupboard. All that we ask is that you kindly display a small poster at reception or on a noticeboard to ensure those in your community are aware that you have them available should a victim require one.

The 'Escape Bags' are provided complete and will be sent via our courier partner, so there is absolutely no cost to you. 

If you are happy to become a stockist, please fill in your details here and we will send you a box of 4 bags. 

Thank you for getting behind this great cause. 

New report - Cashbook Daily Summary, is now available in Financial Reports. 

We are in talks with some Buy Now, Pay Later providers, think AfterPay. We would like to gage our users interest in this as a potential payment offering for direct bookings. 

• Offer guests flexible payment when booking direct. Payment split over 4 - 6 weekly payments
• No risk for the hotels, You’ll get paid right away while customers spread the cost and provider takes the debt risk. 
• Improve direct booking offerings by having a flexible payment option
• Increased average booking value/length of stay due to interest free payment option. 
• Low merchant fees, will be around 1% 
• Completely integrated within Resly, so no extra or manual work for Buy now, Pay Later bookings. 

Please comment or use the smiley faces if you are interested in something like this. 

When a parent room (dual key) has a departure clean task, you can choose to split the task into individual tasks for each child room. 

Use case: If you only clean one child room and the other remains dirty, you can split the departure clean task so the dirty room doesn't get missed. 

We have made some update to our tour voucher. 

• New fields for Guest Name, No. Adults, Children, Payment (Hotel collect or Operator collect)

• The voucher will have two copies (office and guest copy)

Charges on the owner statements will now be sorted alphabetically and not randomly. 

Resly will now show more details on the supplier statement such as booking reference, stay dates etc. 

When opening an invoice, Resly will auto-fetch the latest information from the reservation and update the invoice, removing the need to manually trigger a refresh.