When a parent room (dual key) has a departure clean task, you can choose to split the task into individual tasks for each child room. 

Use case: If you only clean one child room and the other remains dirty, you can split the departure clean task so the dirty room doesn't get missed. 

We have made some update to our tour voucher. 

• New fields for Guest Name, No. Adults, Children, Payment (Hotel collect or Operator collect)

• The voucher will have two copies (office and guest copy)

Charges on the owner statements will now be sorted alphabetically and not randomly. 

Resly will now show more details on the supplier statement such as booking reference, stay dates etc. 

When opening an invoice, Resly will auto-fetch the latest information from the reservation and update the invoice, removing the need to manually trigger a refresh. 

Resly will now capture the user details and timestamp for any changes or edits to reservations and tasks. 

Thanks for the feedback, we have changed the wording 'duplicate copy' to 'guests copy'. 

Just a reminder that your 2021 Christmas and NYE dates will be open and bookable, given the 365 rolling date range. If you haven't looked at your Dec rates and restrictions already, please do so. 

With the recent announcement to ban paper check-ins, we would like to remind users how to utilise Resly for capturing and storing information should you need to provide it to relevant authorities. 

Encourage guest to use online check-in. This process will capture the lead guests' ID and store it against their booking in Resly. It will also validate their email or mobile number to ensure their contact details are correct. A standard COVID declaration is required to be completed during the online check-in process. 

All details captured from online check-in are stored against the guests booking in Resly. 

Providing details to authorities. Go to Reservations > Reservations List > and simply export a CVS file selecting all the required information.

If any guests are unreachable or their details are incorrect, you have a copy of their ID on the profile which you can share with authorities. 

If you haven't set up online check-in yet, please read this article. Once activated, you can create a dummy booking with your own contact details (mobile number and email) and test it.