When an owner is staying in another unit but wants to charge their stay back to their own account, you can now select 'contra' as a payment method.
Contra payment for owner stays
When an owner is staying in another unit but wants to charge their stay back to their own account, you can now select 'contra' as a payment method.
You can now put details about an allocated carpark for each room. Settings > Rooms > Edit.
Bulk update now supports multiple date ranges. Click the + icon to add more date fields.
*updated* You can now flag a guest as 'do not contact' which will exclude then from any automated/scheduled email communication and warn you when sending an email to them.
To activate, simply go into a reservation, click edit then tick the icon next to the email field in the reservation.
Once activated, you will see red tags on the reservation.
We now offer the the ability to hold back allotments from online channels.
The feature is quite flexible, you can stipulate how many allotments you want each channel to have, down to room type level macro.
Use case would be hold your last available room for each room type and only sell it direct. Or maybe you have guaranteed allotment with wholesalers and you want to reduce the risk of overbooking.
You could also hold back last room availability from higher costing channels like AOT but leave it on OTA channels with lower commissions.
This feature is only available in the back end, so if you would like to utilise this, please submit a support ticket by emailing support@resly.com.au and tell us how many allotment you would like to hold back, what room types and what channels.
**Yonda channel is now active, send an email to support@resly.com.au with your hotel codes and we will map the channel for you**
If you would like to start working with Yonda, please email brooke.kelly@yonda.com.au and arrange to sign up. ^Sam.
We are pleased to announce a new connection to the Yonda Holiday Group.
Yonda Holiday Club seamlessly connects the supplier to the end consumer, offering an alternate distribution solution for suppliers that is below the line. Yonda’s direct to consumer model ensures price integrity for suppliers vs traditional distribution channels.
Yonda is a passionate travel tech centric company that is dedicated to developing innovative travel products and services through continued development of technology platforms. At Yonda we believe both suppliers and consumers are looking for an experience that offers relevance, personalisation, convenience, ease of interaction and instant gratification. Much like Netflix, the platform uses the member’s innate behaviour and travel preferences to serve highly personalised travel experiences.
Yonda recently entered the market in what is considered a very tumultuous time, the motivating business objective for Yonda is to offer a point of difference, reverse engineer current business processes and challenge the status quo.
Given Yonda’s broad demographic of end user distribution they are very open to working with various supplier types to market and promote their product accordingly.
For properties interested to work with Yonda or to find out more information please email: brooke.kelly@yonda.com.au
Commonwealth Bank are advising planned maintenance early on Saturday morning, 02:00 - 08:00 AEDT.
Please be aware that CBA bank feeds may fail during this period, if Netbank is unavailable.
You can read more on the CBA service updates page, here: https://www.commbank.com.au/about-us/support/commbank-incidents.html
Hi All, we are happy to announce we have partnered with Escabags, an Australian registered charity helping victims of domestic and family abuse.
The initiative provides free 'Escape Bags' filled with the necessities that a victim may need when initially escaping an abusive or dangerous situation.
Our partnership has been formed to help get 'Escape Bags' in as many hotels as possible across the country.
There is no cost to be part of this initiative. The 'Escape Bags' themselves do not need to be on display; they can be kept safely in an office or cupboard. All that we ask is that you kindly display a small poster at reception or on a noticeboard to ensure those in your community are aware that you have them available should a victim require one.
The 'Escape Bags' are provided complete and will be sent via our courier partner, so there is absolutely no cost to you.
If you are happy to become a stockist, please fill in your details here and we will send you a box of 4 bags.
Thank you for getting behind this great cause.
We have pushed a quick update so hotels can quickly send an email in bulk from the Dashboard.
Use case: There is a cyclone warning and you need to notify guests.
You can find the bulk email button in the following tabs.
You can edit the recipients once you click the envelope 'email' icon. Click on number of recipients and then tick or untick before you send.
We are in talks with some Buy Now, Pay Later providers, think AfterPay. We would like to gage our users interest in this as a potential payment offering for direct bookings.
Please comment or use the smiley faces if you are interested in something like this.
