We have pushed a quick update so hotels can quickly send an email in bulk from the Dashboard.

Use case: There is a cyclone warning and you need to notify guests. 

You can find the bulk email button in the following tabs.

• Dashboard - Arrivals (Guests)
• Dashboard - Departures (Guests)
• Dashboard - In House (Guests)
• In Tenancies (Tenants)
• In Owner Accounts (Owners)

You can edit the recipients once you click the envelope 'email' icon. Click on number of recipients and then tick or untick before you send. 

We are in talks with some Buy Now, Pay Later providers, think AfterPay. We would like to gage our users interest in this as a potential payment offering for direct bookings. 

• Offer guests flexible payment when booking direct. Payment split over 4 - 6 weekly payments
• No risk for the hotels, You’ll get paid right away while customers spread the cost and provider takes the debt risk. 
• Improve direct booking offerings by having a flexible payment option
• Increased average booking value/length of stay due to interest free payment option. 
• Low merchant fees, will be around 1% 
• Completely integrated within Resly, so no extra or manual work for Buy now, Pay Later bookings. 

Please comment or use the smiley faces if you are interested in something like this. 

You can now email supplier statements when doing EOM. 

When a parent room (dual key) has a departure clean task, you can choose to split the task into individual tasks for each child room. 

Use case: If you only clean one child room and the other remains dirty, you can split the departure clean task so the dirty room doesn't get missed. 

We have made some update to our tour voucher. 

• New fields for Guest Name, No. Adults, Children, Payment (Hotel collect or Operator collect)

• The voucher will have two copies (office and guest copy)

Just a reminder that your 2021 Christmas and NYE dates will be open and bookable, given the 365 rolling date range. If you haven't looked at your Dec rates and restrictions already, please do so. 

With the recent announcement to ban paper check-ins, we would like to remind users how to utilise Resly for capturing and storing information should you need to provide it to relevant authorities. 

Encourage guest to use online check-in. This process will capture the lead guests' ID and store it against their booking in Resly. It will also validate their email or mobile number to ensure their contact details are correct. A standard COVID declaration is required to be completed during the online check-in process. 

All details captured from online check-in are stored against the guests booking in Resly. 

Providing details to authorities. Go to Reservations > Reservations List > and simply export a CVS file selecting all the required information.

If any guests are unreachable or their details are incorrect, you have a copy of their ID on the profile which you can share with authorities. 

If you haven't set up online check-in yet, please read this article. Once activated, you can create a dummy booking with your own contact details (mobile number and email) and test it. 

We have introduced a new button - 'Close Today' gives you the ability to quickly send a stop sell for all room types and rate plans, for the current day only. Reservations > Rateplans. 

You can set up an automated same day cut off by emailing support. 

A friendly reminder that rates and restrictions should be updated in Resly PMS, not in Resly Connect. 

Rule of thumb - Resly PMS should be the source of truth. 

Bulk update - Best for updating multiple rate plans for a bulk period of dates.

Yearly view - Best for updating a single rate plan based on season dates or for a full year. 

Changes to single dates can be made below in the rate plan by just clicking on the date and overriding the value.