You Can Now Set Deposit Rules Based on Number of Nights!

Hey everyone!

We've made a small improvement to Resly – you can now set the deposit amount based on number of nights, i.e Deposit amount is equal to 1 night.  

To set this up, go to Settings - General - Finance - Invoice and change the Default Amount toggle to N, and then enter the number of nights you want.

We have also added an alert on the reservation detail page, if the deposit amount/due date or balance due date is overridden, it will show a yellow colour. You can also click the X button to remove it.



You Can Now Search on the Cashbook Page!

Hi there!

We've recently made some improvements to Resly, and we're excited to share them with you.

One of the things you can now do is search on the cashbook page. This can be really helpful if you're looking for a specific reference, payer/payee, description, payment method, card type, or amount.

We hope you find this helpful! As always, let us know if you have any questions or feedback.

You Can Now See a Teal Blue Background Colour on Rate Plan Page

We're excited to announce a new update to Resly! You can now see a teal-blue background colour on the Rate Plan page. This change will help you quickly and easily identify the dates that are (1) CTA on (2) CTD on (3) Individual channel stop sell on

As always, our team is committed to providing you with the best possible experience. If you have any questions or feedback, please don't hesitate to reach out to us.

You Can Now Search on Dashboard Page!

The Resly team is excited to announce a new improvement to the dashboard page! You can now search for reservations by guest name, room number, room type, reference number and agent name using the search bar. 

Thanks for using Resly, and we hope you find this new addition helpful!

You Can Now Use the New Date Range Shortcut!

Hi everyone! 

We're excited to share the new feature improvement with you for a better User Experience. The biggest change is that you can now click on the shortcut button next to the Date Range Picker to choose the date range. A popup window will show different date range options on different pages. The old date range shortcut dropdown list will be removed in the future.

The popup window for selecting the date range shortcut is added to the below pages:
  • reservation list
  • pay advantage
  • tenancy performance report
  • housekeeping report
  • performance report
  • room close report
  • task report
  • cancelled reservations
  • guest charges

We hope you enjoy this new update. As always, please let us know if you have any questions or feedback.

You Can Now Search on the Bank Feed Page!

Hey there, Resly users!

We've got a great feature improvement to share with you all - you can now search by description, amount, and line balance on the bank feed page! This makes it easier than ever to find the transactions you're looking for.

We hope you find this improvement useful! As always, let us know if you have any questions or feedback.

Now You Can Search the Template

Template Selector Update: Now you can search the template by name/subject when selecting a template. If the template number is less or equal then 10, it will keep the same as a dropdown list, otherwise it will pop up a window for clearer view with the search bar. The change is made for all SMS/email/letter templates on
  • dashboard message tab
  • reservation communication tab
  • bulk email window on different pages
  • reconciliation history page

Channel Outage

We have noticed some channel outages which look to be due to a DNS failure. The issue has been identified and we are told a fix has been deployed. 

This outage impacts the following functions: 

  • Inventory and Rate updates from Resly are failing/not processing at the channels end. 
  • Bookings are being impacted as there is a delay in delivering them into Resly.  

Note: If you receive a booking confirmation from a channel via email and it is not in Resly, please enter the booking manually into Resly. 

Show Previous EntriesShow Previous Entries