You Can Now Use the New Date Range Shortcut!

Hi everyone! 

We're excited to share the new feature improvement with you for a better User Experience. The biggest change is that you can now click on the shortcut button next to the Date Range Picker to choose the date range. A popup window will show different date range options on different pages. The old date range shortcut dropdown list will be removed in the future.

The popup window for selecting the date range shortcut is added to the below pages:
  • reservation list
  • pay advantage
  • tenancy performance report
  • housekeeping report
  • performance report
  • room close report
  • task report
  • cancelled reservations
  • guest charges

We hope you enjoy this new update. As always, please let us know if you have any questions or feedback.

You Can Now Search on the Bank Feed Page!

Hey there, Resly users!

We've got a great feature improvement to share with you all - you can now search by description, amount, and line balance on the bank feed page! This makes it easier than ever to find the transactions you're looking for.

We hope you find this improvement useful! As always, let us know if you have any questions or feedback.

Now You Can Search the Template

Template Selector Update: Now you can search the template by name/subject when selecting a template. If the template number is less or equal then 10, it will keep the same as a dropdown list, otherwise it will pop up a window for clearer view with the search bar. The change is made for all SMS/email/letter templates on
  • dashboard message tab
  • reservation communication tab
  • bulk email window on different pages
  • reconciliation history page

VRBO Request Auto Cancelation

We were notified of some VRBO request bookings not being auto cancelled when the booking request is not confirmed. We have introduced some enhancements which are now live.

When a VRBO request booking is received and not confirmed, Resly will automatically cancel the booking after 24 hours and will pass the details on to VRBO. 

Introducing Guest Check by Good to Book, Resly's newest integration partner.

We're excited to announce our newest integration partner, Guest Check by Good to Book! Guest Check is guest intelligence software for Short Term Accommodation Providers.

Designed to identify problematic, disrespectful guests, causing disruption, destruction and harm to other guests and staff — GTB refers to them as Rogue Guests. 

Completely integrated with Resly, Guest Check helps Good to Book Members identify vulnerabilities before they occur, giving them more time to manage their good guests for great stays.

Their network of authorised accommodation providers share a common goal — provide excellent accommodation and guest services, free from Rogue Guests.

What does that mean for you?

First off - Resly is covering your membership fees! Yes, included in your Resly subscription is a Good To Book membership. 

Guest Check provides automated alerts and reports, so you can focus on running your business. And because they're Australian & New Zealand Privacy Law compliant, you can be confident your data is in good hands.

We think this is a great addition to our existing suite of integrations, and we hope you find it as useful as we do!

How to activate your membership? Its easy, in Resly go to Settings > Integrations > Click on Good to Book > The details should auto fill so just click 'Sign up' and you are done! 

As always we welcome your feedback!

Sam, Rico and the rest of the team @ Resly 

Tenancy Improvements

We have added the quick filter buttons to tenancies. 

All - Displays all tenancies. 

Active - Displays only tenancies with an active status.

Owing - Displays any tenancy that has an outstanding balance, regardless of status. 

Expired - Displays tenancies that have expired, but have not been deactivated.

Deactivated - Displays tenancies that have been deactivated. 

Future - Displays all future tenancies. 

Moving forward, tenancies will not automatically be deactivated like they were previously. There is now a status field in each tenancy which property managers can set. 


Quick Filter Buttons

We have added some quick filter buttons around the place. These little purple gems will help you quickly filter out the noise to help you see what you are looking for. 

On the Dashboard

On the Bank Feed

In the Cashbook

In Accounts


Resly Direct Availability Optimisation

When a guest is searching dates that aren't available or they don't meet the minimum stay requirements, previously Resly Direct would show a sad face :( 

Now, instead of just returning a no availability message, Resly will offer other dates that are available with a similar length of stay. The guest can then click on one of the options displayed to continue with the booking. 

This will no doubt increase direct search/booking conversion.


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