You can now set a different reply to email address when sending emails.
Reply to Email
You can now set a different reply to email address when sending emails.
We have encountered an error while posting updates to Agoda YCS.
Updates are not passing through and we are receiving an error saying, - "Authentication failed: The supplied authentication is invalid" from Agoda.
We have checked the details on our side and issue tends to be at Agoda's end. We raised the issue overnight and are working with Agoda to get the connection live again.
Agoda should be managed via their extranet manually until the connection is back.
You can now collect credit card details from guests during Online Check-in. The guest's card will be added to the vault and attached to the booking, with the tag “From Online Check In”.
Credit card details are not a default requirement for online check-in. Please go to Settings > General > Portal to turn it on. 
A few improvements for managing lock off rooms.
(1) You can now specify how many bedrooms the lock-off rate plan has. General > Settings > Rate Plan > Edit. 
(2) The bedroom count will appear next to the rate plan.
(3) It will appear in the dashboard.
(4) It will appear in housekeeping daily/forecast reports.
(5) It will appear in reservation details.
You will now get an alert if any email communication has not been able to be delivered. 
The manager can now set Gross amount to be shown on the owners statements. 
This is an optional setting as not required for OFT compliance. It might help prevent issues when owners can’t figure out the calculation for percentage charges on gross.
It is not activated by default. To activate, go to Settings > General > Charges > Invoices > Save. 
PAYMENT LINKS: When a guest has paid via our payment, you will now be notified in Resly.
(1) You will receive an email notification and push notification in app.
(2) Resly will find the reservation, click on the notification and it will take you to the reservation's Finance tab.
Applies to new bookings and cancelled bookings: You can now set up a template for new / cancelled booking notifications to the owner.
Similar to the guest emails, it will see the tick box under New Reservation, Assign Reservation and Cancel Reservation.
You can now force users to apply an account code with every charge, receipt, payment or ledger transfer. This setting is optional and is not set active by default. Activating it will reduce your 'other' charges on statements.
You can now specify black out days that the promotion is not applicable.
The setting is under each promotion.
The guest will receive an error message when trying to use the promo code over your selected blackout dates.
