Happy Thursday! 

For those of you that can remember back when we could easily transfer funds between bookings, well IT'S BACK AND EVEN BETTER THAN BEFORE! Can you tell we are a wee bit excited?! 

No more refunding, receipting and manually clearing things - just click a few buttons and like magic, Resly will transfer the moolah to the new reservation. 

Our Operations Manager, Rebecca has done a quick video on how to use the new transfer function, you can also read the help article here. 

 Your feedback is requested and appreciated as always. 

Love team Resly!

We have a brand-new look for the owners portal. The bookings and availability screen as been improved with the following: 

• New monthly calendar view 
• Table booking view 
• Owner bookings are now a different colour from guest bookings 
• Occupancy %, Number of nights booked, Total bookings and total value (optional) are all displayed. 
• The log-in verification code now lasts 6 months on the same device

If you are using the Pay Advantage integration, or the new ReslyPay, you can now process refunds from within Resly - removing the need to log into the portal and manually process the refund. 

You can now quickly add new comments by clicking the + button. You can chose to apply the comments to the booking, private notes and also housekeeping. The button appears in the booking and on the dashboard.

The new comment will be added as a new line above the existing comments and it will have the user's name and date.

You can now use your SMS templates in channel messaging, we have made the box bigger as well. 

You can now set up a default source for each agent, so when adding or editing a booking, when you select an agent, it will automatically fill the source field for you.

This also works when a booking drops in from OTA. for example: BookingCom, Expedia agents their source will be OTA.

Set this up in Settings > General > Agents 

The selection box (in the managers account > charge multiple accounts) is now a lot easier to use, it shows the rooms attached to each owner and their current account balance.

We have encountered an error while posting updates to Agoda YCS. 

Updates are not passing through and we are receiving an error saying, - "Authentication failed: The supplied authentication is invalid" from Agoda.

We have checked the details on our side and issue tends to be at Agoda's end. We raised the issue overnight and are working with Agoda to get the connection live again. 

Agoda should be managed via their extranet manually until the connection is back. 

You can now collect credit card details from guests during Online Check-in. The guest's card will be added to the vault and attached to the booking, with the tag “From Online Check In”.

Credit card details are not a default requirement for online check-in. Please go to Settings > General > Portal to turn it on. 

A few improvements for managing lock off rooms. 

(1) You can now specify how many bedrooms the lock-off rate plan has. General > Settings > Rate Plan > Edit.