Our provider is updating there API so we have had to temporally disable the refundable bookings option for the time being.
Our provider is updating there API so we have had to temporally disable the refundable bookings option for the time being.
[UPDATE: 1:36pm] PayAdvantage advised the issue has now been fixed. Please email us if you are still having the issue.
We are aware of a PayAdvantage error - there team are working on it it and will update this thread once we hear back.
Happy Monday!
Resly Version 2.1 is now available. Please refresh your browser and check you are running on the new version - V 2.1
How to check your Resly version? - Click on your property name (top right) and look for the version number.
Thank you for your continued support, as always feedback is welcomed and encouraged.
I hope you have a wonderfull week!
Sam, Rico and the rest of the team @ Resly
We have a new integration partner coming onboard - Goki.
Cost effective keyless access solution for hotels, resorts and holiday homes. Goki will be integrated with Resly and our online check-in, providing a seamless experience for your guests.
Super affordable - from $200 per door for the hardware. Visit https://gokitech.com for more info.
Sales contact - Jack - jack@goki.travel
Resort marketing and advisory services - Switch Hotel Solutions provides a one stop shop for property managers.
Switch Hotel Solutions is offering Resly clients a 50% discount on the first two months, for all new clients.
Their packages and costs are tailored to suit your property and business.
Trusted by well known, independent resorts throughout Australia, Chris and his team are an affordable marketing solution with no lock in contracts.
Reach out to Chris for a no obligation discovery call.
To prepare for our new channel connection, Luxury Escapes, we have the ability to bulk set up properties on their platform.
A Luxury Escapes representative will be in contact to discuss individual commercial terms.
If you are interested in connecting with them, please fill in the attached form.
Established in 1984, Pan Pacific Travel is one of Australasia’s leading inbound companies specialising in FIT, Group and Incentive travel through its operations in Australia and New Zealand. Pan Pacific has the most diverse global client portfolio of any Australian inbound company with customers located throughout UK/Europe, Scandinavia, North & South America, China and SE Asia.
Pan Pacific has its own proprietary online reservations system called Lynx. In addition to supporting nett contract rates for all ground travel product types, Lynx has connectivity with multiple external systems for real-time access to dynamic hotel rates and instant room availability, seamlessly delivered to customers through the Lynx B2B web booking portal or via XML/API.
With its own online booking technology and internal IT resources Pan Pacific has significant flexibility in undertaking new system development to swiftly react to changing market conditions and individual client demand.
Properties can now connect to Pan Pacific Travel using Resly Connect, we have a full two-way connection with Pan Pacific Travel.
If you wish to partner with Pan Pacific Travel, please get in touch with Denis Perche, Key Account Manager – Channel Distribution Connections at dperche@panpacifictravel.com.au.
Improved security measures are now available. Resly users can activate 2 factor authentication (SMS verification code relay) to secure their user accounts and prevent unauthorised access.
This is setup on a per user basis and each user has the ability to self-activate. We strongly suggest you activate this for each user as it provides an extra layer of security, however it is not compulsory to activate.
To start using 2FA, follow the steps below;
Any questions email support@resly.com.au.
Applications for the 2021 COVID-19 Business Support Grants will open on 16 August, at 12pm (midday).
Applications for these grants will remain open for three months, so there is time to get your application ready and apply.
Guidelines on how to apply for the grants are now available at: www.business.qld.gov.au/supportgrant
The 2021 COVID-19 Business Support Grants will provide grants of $5,000 to employing small and medium businesses and large businesses in the hospitality and tourism sectors across Queensland that have been impacted by the recent SEQ or Cairns lockdowns.
Importantly, all eligible businesses who apply for a grant during the 3-month application period will receive a grant.
Businesses must have experienced at least a 30% reduction in turnover as a result of the lockdowns to be eligible as well as meeting other eligibility criteria.
Small and medium businesses are defined as businesses that have a turnover of more than $75,000 per annum and have an annual payroll in Queensland of up to $10 million.
Businesses or not for profit organisations do not have to be located in one of the lockdown areas to be eligible.
Getting ready to apply – important information
When the program opens, the online application form for the 2021 COVID-19 Business Support Grants will be available via the QRIDA application portal.
Creating a QRIDA profile is the first step in the application process. Businesses without a profile can create a profile prior to applications opening. When applications open on Monday 16 August you must log into your profile on the portal to complete and submit your application.
Step by step instructions on how to create a QRIDA portal profile are available at: www.business.qld.gov.au/supportgrant
More information
The guidelines, eligibility criteria, template accountant letter and a range of frequently asked questions are now available at: www.business.qld.gov.au/supportgrant
As part of the new booking engine roll out, Resly Refundable Bookings is now available to activate.
Providing guests with this option comes at no cost to the property and provides you full payment should a guest have to cancel.
Here is how it looks.
Guest facing POS - Refundable Booking
Hotel facing in Resly - Refundable Booking
Charge automatically calculated and applied to booking
Hotel FAQ/Cheat Sheet
You can read more about it in our previous post here.
To activate Resly Refundable Bookings you will need to be using the latest version of Resly Direct.
