With Fraud Center v1.0, you now have a central dashboard to identify, review and take action against referral fraud and suspicious customers.

Fraud Center empowers you to fight referral fraud with four easy steps:

1. Alert: Identify customers with suspicious referral
2. Review: Examine details for evidence of fraud
3. Action: Disqualify referrals or ban customers from the program
4. Support: Track past history to answer support queries

You can access Fraud Center from your ReferralCandy dashboard, or read the full product announcement to see all the features.

Read the Fraud Center product launch announcement.

P.S. If you'd like a demo or have more questions, please reach out to our customer success team.

Your post-purchase email is one of the key opportunities to get your customers to refer their friends to your store. Your customers are more likely to refer others after they have bought your products or even tried them. And the right post-purchase email can nudge them to take action.

You can now optimize your post-purchase email by A/B testing the email. You can experiment with different subject lines, email content, and button texts to see which gets more clicks, thereby improving the performance of your referral program.

Learn how to optimize your emails ↗︎

P.S. You will soon also be able to experiment with different post-purchase popups, landing pages, and more.

You can now see, search, and filter all the activities related to fraud in a single place:
 
✨ Fraud History in your Fraud Center ✨
 
1. Understand the fraudulent activities you are getting and deal with them accordingly

2. Look at the fraud-related activities of a particular advocate for customer support requests

Read how ReferralCandy helps you prevent and deal with referral fraud ↗︎

You can now customise the default Share Message for customer referrals to your native language.

Edit the pre-filled message and let your customers start Sharing on WhatsApp, Telegram, Facebook and more today!

Get access now

You can now translate your referral widget into non-english languages such as Chinese, Spanish, and French! Interested? Fill out our contact form and we'll enable it for you.

Fill out contact form ↗

See a sudden spike in referrals? You can now use the fraud center
to keep track of customers who have a high volume of suspicious referral activity.

Go to the fraud center now ↗︎

Our new Fraud Centre lets you review suspicious transactions to detect self-referrals and take action directly.

Try it out now ↗︎

Prompt customers to spread the word about your store with our Embedded Signup.

Try it out now ↗︎

The best time to ask for a referral is after a sale. Right after your customers complete their purchase, use our Post Purchase Popup to ask for a referral.

Our Popup is easy to implement and works in combination with our Post Purchase Email. Read more here!

Try it out now ↗︎

ReferralCandy and ReCharge have teamed up to provide you with a referral solution that works for your Shopify store and also works with recurring subscription charges. Learn More

ReferralCandy now works with both one-time and subscription products!

Connect with ReCharge ↗︎