Greenline POS BLAZE Canada Updates

https://app.getgreenline.co

👋 Apr 26, 2022 product updates

📢 Announcements

Greenline has been acquired by BLAZE! Read our official announcement here, and our CEO's LinkedIn post here.

The Greenline team and product will be here to stay and remain highly committed to further development for our customers. Greenline will continue to operate as the Canadian division of Blaze, but with more resources to push things forward. Stay tuned for exciting feature announcements throughout the rest of the year!

We're truly grateful to our team and our customers who have helped us get to this point.

Upcoming feature betas

These upcoming features will be rolling out to all stores after a period of beta testing. If you are interested in participating early, please let our team know via support chat!

  • Reorder report: Let Greenline help recommend how many of which products to order based on sales velocity. This section will be under our new "Advanced reports" page.

  • POS search: Sort and filter by price, discount, THC, category, vendor, and more! This has been our #1 requested feature from budtenders.

Quality of life

  • POS - Parked sales list now shows a "paid" or "unpaid" indicator
  • Dashboard - Added permissions for viewing and editing loyalty tiers
  • Dashboard - Added "license ID" and address fields to locations (not yet used in compliance reports)
  • Dashboard - Added a new webhook URL for WooCommerce sales to go through Greenline's parked sales flow

Bugs

  • Fixed an issue where subcategories were ordered seemingly at random
  • Fixed an issue where using Chrome on OSX showed a browser warning
  • Fixed an issue where the "Can edit vendors" permission did not sufficiently block users from editing

👋 Apr 26, 2022 product updates

Features

Our team is wrapping up work on several releases - Stay tuned over the next few weeks!

Quality of life

  • Dashboard: Changing filters on the inventory log summary will be remembered throughout browser sessions.
  • Dashboard: Advanced reports can now be run for greater than 1 year time periods.

Bugs

  • Dashboard: Fixed an issue where pending transfers could not be cancelled.
  • POS: Fixed an issue where pre-paid online orders (which already have inventory removed) sometimes showed warnings about being out of stock.

👋 Apr 12, 2022 product updates

Features

  • Category color pickers: Greenline previously only supported pre-set colors, but this feature allows any color based on a color picker or a hex value. We highly encourage you to check this out and improve the look of your POS screens!

  • View customer total spend permission: For retailers who want to hide customer total spend values from employees, we've added a new permission, which will hide the values on both the dashboard and POS.

  • AGCO v1.3 compliance template: The AGCO released a new compliance report template. Greenline has updated our ON compliance reports to support the new template.


Quality of life

  • Dashboard: On the edit product page, clicking an inventory quantity will pull up the inventory history sidebar, the same way as the inventory overview page.


Bugs

  • POS (web): Fixed an issue where long sub-category selectors blocked some interactions on the POS.
  • POS (web): Fixed an issue where the cart discount button sometimes did not show up.

👋 Mar 29, 2022 product updates

Features

  • Advanced reports (beta): For high volume stores, these reports provide a way to generate sales reports over a long time period (1+ years) with greatly improved loading times.
  • New AGLC compliance template support: Online sales now show up under a separate new column (WooCommerce not supported yet).
  • Discount permissions: For managers looking for greater control, our security roles now include "Can view discounts" and "Can edit discounts".

Quality of life


  • Dashboard: You can now see your inventory directly on the edit product page.
  • Dashboard: You can now see your product discounts directly on the edit product page.
  • Dashboard: Transfer page inventory logs now show more information.
  • Dashboard: Product and category inventory-on-hand reports combined into one.

👋 Mar 15, 2022 product updates

Quality of life

  • Dashboard: Changed the edit product page tabs from a horizontal to a vertical layout. This sets the groundwork for more tabs coming up in a future release.
  • Dashboard: Added the ability to bulk update customer profiles via CSV (see: Dashboard > Customer page, and look for the "import/export" button)
  • Dashboard: Added gift card discounts and refunds to the gift cards report.
  • Dashboard: Improved the inventory log display for transfers.
  • Dashboard: On the inventory log summary report, added SKU, barcode, and vendor columns for more flexible analysis.

Bugs

  • POS: Fixed an issue where switching screens or adding/removing products from the cart could result in a performance slowdown.

Upcoming

  • In a few weeks, Greenline will be releasing features to help budtenders find products more effectively on the POS! Our team has been hard at work adding filtering and sorting by various product attributes. We will share more as we get closer to release.

👋 Mar 1, 2022 product updates

Important notice: There is a global supply shortage of POS hardware, including but not limited to tablets, receipt printers, scanners, and more. We will let our customers know when the situation improves in the future.

Quality of life

  • Dashboard: We've made transfers more straightforward by only allowing statuses to progress one-way (pending > in progress > completed) and only allowing products to be added in the "pending" status.
  • Dashboard: Added a "Location" column in the products-on-hand reports.
  • Dashboard: Added a "SKU" and "barcode" column to the inventory log reports.
  • Dashboard: Renamed the "Financials" report menu item to "Analytics" to better reflect the nature of our reports
  • Dashboard: Improved the "Inventory log summary" report to show filters while loading.

Bugs

  • POS: Fixed an issue where uncategorized products did not show up on the POS.
  • POS: Fixed various issues with automatic discounts on parked sales.

Upcoming

  • The "Number of sales" and "Average cart" reports will be pulled from the Summary report page and into a new report called "Sales trends". This is part of a wider initiative to streamline reporting navigation.


👋 Feb 15, 2022 product updates

Features

  • 🎁 Greenline Loyalty is now available to everybody! This set of optional features allows for stores to set up loyalty tiers, each with different $ credit/visit rewards. Greenline does not support %/spend rewards, as they are generally deemed not compliant in all provinces. To learn more, please visit our guide.

Quality of life

  • Dashboard: Loyalty balances can be adjusted regardless of whether the customer has a loyalty tier or not. Store managers (with the right permissions) with access to the dashboard can add credit balances to customers, and redeem them on the POS as a discount.
  • Dashboard: Customers can now be added to a completed sale on the dashboard.

Bugs

  • Dashboard: Fixed an issue where historical inventory-on-hand report quantities were affected based on if the product is currently deleted or inactive. Now, historical inventory will always show up regardless of current state. Retailers who have had inconsistency issues with these reports should see a noticeable improvement in consistency.
  • POS: Fixed an issue where parked sales did not show correct $ values for fees coming in from e-commerce platforms (shipping, delivery, etc.).
  • POS: Fixed an issue where some sale were made without any employees attached. Now, if an employee is auto-logged out during the payment processing flow, a prompt shows up to ask them to enter their passcode again.

👋 Feb 1, 2022 product updates (bulk price updates!)

New feature: Bulk update product retail prices

This has been one of our most-requested features, especially for stores managing high SKU counts. This new feature allows for managers to export their product list, edit their prices, and import them straight into Greenline.

In addition, your product list filters will carry over into your product export, meaning that you can work on smaller subsets of your product list without overwhelming your managers.

The feature can be found on the product list page (see screenshot below). To learn more, please visit our product support article.


Features

  • Dashboard: Added the ability to adjust customer loyalty credit balances (only for customers with a loyalty tier assigned)

Quality of life

  • POS: The app will be less aggressive in entering offline mode when the internet connection is spotty.
  • POS: Pressing the "refresh" button will now refresh discounts.
  • Dashboard: Transfer statuses can now only progress forwards (pending > in progress > completed). Some status changes were previously reversible, but resulted in a more difficult user experience.

Bugs

  • Android: Fixed a bug that prevented the Greenline POS app from opening on the new Android 12.
  • Dashboard: Improved the duplicate SKU/barcode warnings on the product list to be wider and more readable.

👋 Jan 18, 2022 product updates

We hope everyone had a great weekend! Our team has been hard at work resolving several bugs over the past 2 weeks.

Features

  • Dashboard: Added "expand all" and "collapse all" options to when editing product variants.
  • Dashboard: Multi-location retail prices are available to all retailers (removed the setting to turn it on/off).

Bugs

  • Dashboard: Fixed an issue where deleting a category allowed uses to migrate into the same category.
  • Dashboard: Fixed an issue where product THC/CBD levels could not be set to 0, requiring workarounds for 3rd-party digital signage providers.
  • Dashboard: Fixed an issue where long vendor descriptions extended the size of the table.
  • Dashboard: Fixed an issue where correct multi-location prices were not showing up for parked sales.
  • Dashboard: Fixed an issue where the "add product" button was not working when printing barcode labels
  • Dashboard: Fixed an issue where some Weedmaps product syncs were not going through.

👋 Jan 4, 2022 product updates (new scanner support)

We hope everyone enjoyed time with their loved ones over the holidays! Our team is feeling well rested and ready to take on the industry!

New feature: New barcode scanner + receipt printer hardware support!

NOTE: Requires the new STAR MC-print3 receipt printers. This will not work with existing TSP models.

  • We've heard your feedback about the quality and reliability of the Socket Mobile scanners. Our team has been hard at work ensuring that our customers have access to more reliable scanning hardware.
  • Our latest iOS POS update allows stores to plug in new barcode scanners into the STAR MC-print3, which will in turn connect with your iPad. Learn more about connecting the new printers to your iPad and Greenline app here.
  • Greenline supports STAR's new line of 2D barcode scanners - learn more here.
  • Greenline also supports Symbol/Zebra 2D barcode scanners, most commonly used by other cannabis POS systems in Canada - learn more here.
  • Where can you buy the new hardware? You can reach out to our sales team at sales@getgreenline.co. Alternatively, stores are always free to source and purchase their own hardware as long as it is compatible.



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