New UI

Over the past several months, the Greenline team has been hard at work improving our purchase ordering experience. We wanted the UI to feel faster, more intuitive, and more informative.

If you do not see the changes yet, please refresh your page.

Better product selectors

Previously, users could only see the product name when searching for products to add. Our new UI will now show the image, SKU, and barcode to help you distinguish between similarly-named products.

Historical costs

You can now view your historical costs by pressing the clock icon next to "Cost per unit. Clicking it will show all previous purchase orders with the product, the quantity, and the cost per unit it was purchased at.

Hi Greenliners!

We will have reduced support capacity for this day - Monday, May 18th, 2020 - but will continue to monitor our telephone and chat lines in the event of urgent requests or issues. 

The Greenline team wishes everyone a happy and safe Victoria Day!

Thanks!

We will be performing essential maintenance on Tuesday, May 12th, 2020 during our maintenance window of 12 am - 2 am PDT. During this time the service will be unavailable.

If you're on the Greenline iPad app you will still be able to make offline payments during this window and they will sync back up once we're back online.

We're constantly working on improvements to our system to improve performance and stability for all of our customers and appreciate your co-operation.

The Greenline team wants to wish everyone a happy and safe Easter weekend. 

We will have reduced support capacity for the period of April 10th to April 12th but will continue to monitor our telephone and chat lines in the event of urgent requests or issues. 

Have a great weekend everyone! 

As the pandemic ramps up in Canada, the Greenline team is making plans to see how we can best help stores.

• What are you most concerned about?
• What are your employees most concerned about?
• How have your store operations changed?
• If you could send a message to the cannabis industry, what would you say?
• If you could send a message to the federal government, what would you say?

The BCLDB passed regulations to allow stores to implement click-and-collect solutions. During the COVID-19 crisis, many cannabis retailers are looking for alternatives to serve customers while protecting employees, so the team at Greenline recommends exploring this omni-channel approach.

Greenline recommends Dutchie for:

• Embedding menus on your website
• Letting customers order online
• Seamless parked order management
• Pay and pick-up in-store

You can view your incoming orders by enabling Dashboard > Settings > Inventory > Parked sale management, then clicking the "Sales > Parked sales" menu option.

To learn more and sign up, send us an email at sales@getgreenline.co

March 6, 12:45pm
We've released an iOS update that addresses this issue. Thank you for your patience.

March 6, 10:30am
Our development team has identified an issue with which end-of-shift receipts are printing, and will be issuing a hotfix within the next 2 hours. This does not affect your reports in any way.

A long requested feature, min/max THC and CBD fields, has been released! Here's a rundown of the functionalities that are supported:

• Choose between single values (default) or range values
• Select % or mg for units
• Add custom fields (on-sale, favorites, etc.) for third-party API integrations to use

Feature removal

For products with variants, the parent THC/CBD fields have been removed. It was only used for external menu purposes (ex. Leafly), but now Greenline will automatically calculate the average values across all your variants and pass them on, meaning there's less for you to type.

Hello Greenliners!

We will be closed on Monday for BC Family Day. If you have any questions or need help during this time, please leave a message on our voicemail or leave a message on our live chat. We will do our best to respond to you asap. You can also take advantage of our manuals here: https://greenlinepos.zendesk.com/hc/en-us

Thanks!

Hello Greenliners! If you refer a fellow retail cannabis store operator to our system we will send you $500 once they pay their first invoice (just make sure they are clear who referred them in their demo signup or when they request an invoice). No fine print... it's as easy as that!