Automated WhatsApp messages for abandoned cart recovery

In our Graphy Assist line-up, we have a new player that'll ensure you can score many more goals! 

Introducing the fourth feature of Graphy Assist: Abandoned cart messages on WhatsApp.

This feature will send three reminder messages on WhatsApp to Learners who have left courses in their cart, encouraging them to complete their purchase.

This feature enables creators to recover a portion of their lost sales and also encourages learners to come back and complete their purchases.

This feature is already live on your website.  To control it please go to 'Settings' > ‘Communication’ > ‘Abandoned transaction reminders’. 


To view the impact of Graphy Assist on your business, please check here.

Relaunching Membership

We are thrilled to relaunch the Membership product with a smoother payment experience! 

Earlier, learners had to create mandates so that payments could be auto-deducted. With this new release, creating a mandate is not required. The payment experience is like that of a one-time payment for courses. 

For renewal of Membership, the banner is shown to learners prior to 7 days before the next billing cycle. They can easily make the payment in one click for renewal.

This version of Membership is supported across all payment gateways and Checkout versions.

P.S. Please ensure that your Android and IOS apps are updated to their latest version 3.17⚡



Action Needed: Mark email address as mandatory during checkout

Razorpay has hidden the email address field during checkout. If you are using the single-click checkout feature, you need to change this setting from the Razorpay dashboard. 

Email address is needed to assign the course after purchase.

Please make the email address a mandatory field during checkout. Click here for step by step process - https://razorpay.com/docs/payments/dashboard/settings/configuration/#configure-email-address-field

Track the increase in your revenue from Graphy Assists

The job of every Graphy Assist we launch is to increase your sales. Now, you can check exactly how these features are enabling your business. As a product, we believe in complete transparency.

You can simply go to Reports > then Overview and see the percentage of your total revenue that comes from Graphy Assists. 

You will also get insight into the exact features that are contributing to your success! 

In case you missed out on Graphy Assists, please read all about it here: https://help.graphy.com/hc/en-us/articles/9203215990813




Communication Control 🪀

Never want to miss a notification from us? You can now choose the email address on which you want to receive all important communication from us. Whether it’s a product update, a billing update, or any pertinent update. 

Simply go to your Profile > Communication email > Put down the email address of your choice > ‘Save’. 


Choose your Zoom recording layout!

We hear you! You can choose the format in which you want to save your recording 😎

Currently, all recordings are saved in the format ‘Active speaker with shared screen’ which only records your session and the screen you’re sharing.

Now, you can save your recording in the ‘Gallery view with shared screen’ so all learner interactions will also be saved! 

Simply go to Settings > Live class > Recording view and choose the option that suits you best.

For even more info, check out this link https://support.zoom.us/hc/en-us/articles/201362323-Adjusting-your-video-layout-during-a-virtual-meeting

New controls in community

We’ve heard you! You’ll now get additional control over every channel in your community.

Whether it’s #announcements or #discussion you can change the channel setting to ensure that only admins can send messages.

You can easily do this from the Community settings tab in the Community left navigation.


Introducing Footfall

In our Graphy Assists line-up, we have a new player that'll ensure you can score many more goals! Introducing the second Graphy Assist: Footfall.

As creators, you understand that the heads and tails of content creation are making and selling. In fact, you have to spend equal energy and often more energy selling your content.

You’re probably doing every kind of marketing — we’re here to make your job easier. We’ve launched Footfall to empower your social proof marketing.

You can enable banner nudges that show LIVE learner interactions on all your landing pages. These live interactions build the trust and credibility of your website.

Every time a learner enrolls in your course, another potential learner is nudged to enroll.

Every time a learner registers for your live session, another potential registrant is nudged to enroll.

Every sale you make will now organically fuel another sale!

Your conversion rate is going to increase, your marketing spend is bound to decrease, and your brand will soar 🦸‍♀️

Footfall is already live on your website. To control it please go to ‘Websites & Apps’ > ‘Website pages’ > ‘Settings’. 

P.S. Only customers on our latest plans have access to Footfall. To become one of them, please reach out to us at sales@graphy.com 

Launching Graphy Assists

Assists are awarded to players who make the final pass or cross before a goal is scored.

We’re launching a set of features that’ll ensure you can score many more goals!

Introducing the first-ever Graphy Assist: abandoned cart emails

You spend commendable effort marketing your courses. However, at the level of the cart, you don’t have much control.

At Graphy, we ensure that learners thinking of you, make the final commitment.

Any learner that initiates a transaction on your course but does not follow through will receive 3 email nudges to ensure the sale is closed. Additionally, we also send across your recommended promo codes applicable to the courses.

Soon, you’ll even get access to data regarding the impact of a Graphy Assist on your business.

With Graphy, you can keep scoring goals — we’ll manage the net.

P.S. Only customers on our latest plans have access to Graphy Assists. To become one of them, please reach out to us at sales@graphy.com

Launching community 🥁

Now you don’t need to manage a separate WhatsApp group, Discord server, or Telegram group.

Simply run your community from Graphy — we’ve made it extremely easy for you!

Introducing community clubs so you can seamlessly segregate various learner groups.

Open clubs: for learners who’re subscribed to your platform 

Course club(s): for learners who’re enrolled in one or more of your courses

Members’ club: for learners who’ve bought your memberships

Each club contains channels like discussions, Q&As, and announcements. Chat endlessly and organize discussions via threads, solve complex problems together with photo/video sharing, and of course, laugh at memes 😋

Web or mobile, your content and community will be as thick as thieves 🤝

P.S - with real-time notifications the conversations will be fire 🔥

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