A much-requested feature update is here! With this update, you now have the option to transfer the payment gateway charges to learners when they purchase a course. This feature can be easily configured when setting the course pricing, by enabling the "Pass Internet Handling Fees to learners" option.

We understand the importance of providing you with complete control over your course pricing. Therefore, this feature has been made available at the course level, ensuring you can tailor it to your specific needs. Moving forward, this feature will be enabled for all new courses by default.

This is already live on the website. For apps, please update them to the latest version - 3.18.0

If you want to pass PG charges to learners in your all existing courses, please drop an email to care@graphy.com with your registered email.

We are thrilled to relaunch the Membership product with a smoother payment experience! 

Earlier, learners had to create mandates so that payments could be auto-deducted. With this new release, creating a mandate is not required. The payment experience is like that of a one-time payment for courses. 

For renewal of Membership, the banner is shown to learners prior to 7 days before the next billing cycle. They can easily make the payment in one click for renewal.

This version of Membership is supported across all payment gateways and Checkout versions.

P.S. Please ensure that your Android and IOS apps are updated to their latest version 3.17⚡

The job of every Graphy Assist we launch is to increase your sales. Now, you can check exactly how these features are enabling your business. As a product, we believe in complete transparency.

You can simply go to Reports > then Overview and see the percentage of your total revenue that comes from Graphy Assists. 

You will also get insight into the exact features that are contributing to your success! 

In case you missed out on Graphy Assists, please read all about it here: https://help.graphy.com/hc/en-us/articles/9203215990813

Never want to miss a notification from us? You can now choose the email address on which you want to receive all important communication from us. Whether it’s a product update, a billing update, or any pertinent update. 

Simply go to your Profile > Communication email > Put down the email address of your choice > ‘Save’. 

We hear you! You can choose the format in which you want to save your recording 😎

Currently, all recordings are saved in the format ‘Active speaker with shared screen’ which only records your session and the screen you’re sharing.

Now, you can save your recording in the ‘Gallery view with shared screen’ so all learner interactions will also be saved! 

Simply go to Settings > Live class > Recording view and choose the option that suits you best.

We’ve heard you! You’ll now get additional control over every channel in your community.

Whether it’s #announcements or #discussion you can change the channel setting to ensure that only admins can send messages.

You can easily do this from the Community settings tab in the Community left navigation.

In our Graphy Assists line-up, we have a new player that'll ensure you can score many more goals! Introducing the second Graphy Assist: Footfall.

As creators, you understand that the heads and tails of content creation are making and selling. In fact, you have to spend equal energy and often more energy selling your content.

You’re probably doing every kind of marketing — we’re here to make your job easier. We’ve launched Footfall to empower your social proof marketing.

You can enable banner nudges that show LIVE learner interactions on all your landing pages. These live interactions build the trust and credibility of your website.

Every time a learner enrolls in your course, another potential learner is nudged to enroll.

Every time a learner registers for your live session, another potential registrant is nudged to enroll.

Every sale you make will now organically fuel another sale!

Your conversion rate is going to increase, your marketing spend is bound to decrease, and your brand will soar 🦸‍♀️

Footfall is already live on your website. To control it please go to ‘Websites & Apps’ > ‘Website pages’ > ‘Settings’. 

P.S. Only customers on our latest plans have access to Footfall. To become one of them, please reach out to us at sales@graphy.com 

Assists are awarded to players who make the final pass or cross before a goal is scored.

We’re launching a set of features that’ll ensure you can score many more goals!

Introducing the first-ever Graphy Assist: abandoned cart emails

You spend commendable effort marketing your courses. However, at the level of the cart, you don’t have much control.

At Graphy, we ensure that learners thinking of you, make the final commitment.

Any learner that initiates a transaction on your course but does not follow through will receive 3 email nudges to ensure the sale is closed. Additionally, we also send across your recommended promo codes applicable to the courses.

Soon, you’ll even get access to data regarding the impact of a Graphy Assist on your business.

With Graphy, you can keep scoring goals — we’ll manage the net.

P.S. Only customers on our latest plans have access to Graphy Assists. To become one of them, please reach out to us at sales@graphy.com

Now you don’t need to manage a separate WhatsApp group, Discord server, or Telegram group.

Simply run your community from Graphy — we’ve made it extremely easy for you!

Introducing community clubs so you can seamlessly segregate various learner groups.

Open clubs: for learners who’re subscribed to your platform 

Course club(s): for learners who’re enrolled in one or more of your courses

Members’ club: for learners who’ve bought your memberships

Each club contains channels like discussions, Q&As, and announcements. Chat endlessly and organize discussions via threads, solve complex problems together with photo/video sharing, and of course, laugh at memes 😋

Web or mobile, your content and community will be as thick as thieves 🤝

P.S - with real-time notifications the conversations will be fire 🔥