Holiday Customer Support Hours

Please be aware that the Elite Seller Customer Support Team will be operating as usual with the exception of the following dates and times:

December 23rd - 7 am - 5 pm PST
December 24th - Close at 12 pm PST
December 25th (Christmas Day) - Closed
December 31st (New Year's Eve) - Close at 12 pm PST
January 1st - Closed

We wish you a happy holiday and we look forward to supporting your Amazon business growth in 2021.

Wire/Bank Transfers Available

You can now transfer funds directly from your bank account to your main wallet. Any Manychat Rebate campaign can then be funded from your main wallet. 

To start your first transfer simply go to your main wallet and click on the Bank Transfer button.

You will be notified by email and in-app notification once the funds have been credited to your main wallet. 

Settings, Alerts and Keyword Tracker automation

You can now find all the settings of various modules in the Settings section.

For the Alerts it is now possible to configure default alert settings for new ASINs. By enabling this feature, Elite Seller will start monitoring any new ASIN with recent sales and apply the preset alert configuration. Also it will automatically remove ASINs that no longer have sales. 

The Keyword Tracker now has its own settings page as well, where you can enable/disable auto-tracking and delete all your tracked keywords per account. 

From each module you can jump to its settings page by clicking on the menu icon in front of the breadcrumbs. 


Update for upcoming Manychat module.

In anticipation to our new Manychat rebate module we have rolled out an update to the wallet and billing modules.  Most important changes is the the detailed billing log and the ability to have multiple credit cards on file.  Right now this might be useful to fund your appends from different credit cards. Later when the Manychat module has been released you will be able to fund your rebate campaigns from different credit cards.

Interface Speed Update

For those seller with a lot of asins and/or seller accounts, you will see a major speed increase in the loading of your data in the interface. 

This is mostly noticeable in the keyword tracker, alerts and products module.

Cogs Update

We have rolled out an update for the cogs system. You can now set the cogs for specific periods. Also you choose to keep a simple cogs value or use the more advanced cogs calculation where you can split up the cogs in more detail.


Keyword Tracker Interface Speed

Some users with a  large amount of ASINs and keywords were experiencing long loading times on the Keyword Tracker module. 

The issue was the graphs we were using for showing the BSR and Rank trends. We have now changed these and the interface is now much faster. 

To see the actual data point on the mini graphs you can just click on it and a modal will popup with a detailed larger graph.

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