Click 🤷‍♂️ Alt+Click 💪

Let's face it, 90% of our days as a lawyer is spent scrolling up-and-down in documents. Ok, maybe not quite 90% but it got your attention right?!

Donna already made it easier to jump to exactly the right spot in your document. For example, if you were looking at an issue you could click on the focus button and it would...well...focus in the document where the issue was.

But sometimes you don't want to scroll away. Maybe you are comparing two definitions. What is a desperate lawyer to do in a situation like this. 

Well now you can alt+click on that very same button and instead of scrolling it shows you a little preview popup. 

The information you need right at your fingertips.


And it's not just the focus button. Anywhere where you see a link (for instance to a related Definition or Referenced Clause) you can now alt+click. So not only is alt+click awesome, it's consistently awesome. And we're keen to hear what you think!

Pain-Free Cross-References

There was a dark time when inserting a cross reference in Word required going back and forth between the text and different tabs and menus. That dark persists for some, but for those of you who use Donna, there's a hint of sunshine. 

In this latest version, you simply write the text and Donna inserts the reference for you, with just one click. No more back-and-forth, and no more disruptions to your flow. Just keep on writing! 



To achieve this we had to dive deep into the engine of Donna, teaching the algorithm  to understand the context of references, their intention, as well as the structures of legal documents. Its been a long journey for us, but a journey well worth it to make your workflow simpler.

Track Changes are Back on Track

Tracking your changes in Word is a smart practice, and you probably use them all the time. Donna used to be overly sensitive when it came to your track changes and would get confused by what was added to the document and what had been deleted. Which would cause Donna's highlights to show up in the wrong place. Utterly confusing!

We have made some drastic changes in how we interpret Word documents which means now Donna better understands how to look at a document that contains tracked changes.

Making highlights a lot more precise! 



Not only that, but now it's even possible to review a document with any type of markup. You can even let Donna read the original document, before changes are applied, to see how your changes have improved Donna's suggestions.

For Your Eyes Only

If you were invited by a colleague or admin to give Donna a try. You might have seen a blank screen after installing Donna. Oops. This is because Donna used to block access to the app for those who weren't administrators within an organisation's account. This is now fixed.

A bit of background for if you're interested 👇

We're paranoid about security at Donna. That's why we setup our systems so that if we forget to specifically give permission to see a field of data the default is to deny any form of access.

One such field was the subscription status of your organisation, which by default is only accessible to administrators of that organisation. But by accident were asking for this data as well in the app without having extended access for this field to non administrative users. This meant the app was not able to properly authenticate and the erros coming from that caused the blank screen.

Convert Donna's Suggestions to Word Comments

There's now a new action available for Suggestion cards called Leave a Comment. This automatically turns Donna's suggestion into a Word Comment just like you might have done yourself.

A scenerio where this might be useful is when a paralegal using Donna comes across a complicated suggestion and wants to ask for some input from a associate. They can now easily insert a Comment that copies over all information from Donna's helpful suggestion. Much faster than having to manually rewrite everything Donna just said.

You might be a Donna pro, but you also have to work with others that don't use Donna themselves (maybe give them a tip?). This feature makes it a bit easier to collaborate in those situations, without changing anything about those existing workflows.

Donna's Mistake? No Problem.

Donna makes mistakes but you can now help her learn. Either by removing bad suggestions (instead of Snoozing them) or by sending feedback.

Removing a suggestion will teach your Donna to better understand your documents and make fewer mistakes in the future. It also helps our team to prioritise fixes based on statistics of how frequently a type of suggestion is removed.

If you have a bit more time you can provide some additional feedback. Just a small description of what you think the problem might be can help our team to quickly resolve any underlying problems. You als

o have the option of giving our engineers access to a "nonsensified" sample of your document to further help us identify any issues.

Note: We "nonsensify" a document by replacing every word with another word before sending the document to our bug report system. Our engineers get a limited time-window to access this document and although the structure of the document is intact it looks like complete gibberish!

So "Tesla Motors Inc will sell their company to Apple for $500.000.000.000" might look like "Orange Feet Tower loops ground fever op Grand ish $921.822.111.222" to our team.