There was a dark time when inserting a cross reference in Word required going back and forth between the text and different tabs and menus. That dark persists for some, but for those of you who use Donna, there's a hint of sunshine. 

In this latest version, you simply write the text and Donna inserts the reference for you, with just one click. No more back-and-forth, and no more disruptions to your flow. Just keep on writing! 

To achieve this we had to dive deep into the engine of Donna, teaching the algorithm  to understand the context of references, their intention, as well as the structures of legal documents. Its been a long journey for us, but a journey well worth it to make your workflow simpler.

Tracking your changes in Word is a smart practice, and you probably use them all the time. Donna used to be overly sensitive when it came to your track changes and would get confused by what was added to the document and what had been deleted. Which would cause Donna's highlights to show up in the wrong place. Utterly confusing!

We have made some drastic changes in how we interpret Word documents which means now Donna better understands how to look at a document that contains tracked changes.

Making highlights a lot more precise! 

We've made it clearer what actions can be taken for a suggestion.

Like before you can Skip a suggestion by using the arrow buttons. This is useful if you might want to get back to a suggestion later.

If you're not interested in a suggestion you can also Remove it and Donna won't bring it up again. This could be useful if Donna points out that a term is not defined but you know it's defined in another document that will be attached later. Technically Donna was correct, but you know better ☺️

✅ Now when removing a suggestion Donna will also take care to automatically remove related suggestions, so you no longer need to click Remove dozens of times.

If you believe Donna wrongly added the suggestion you can also Report a Mistake. This will not only remove the suggestion but also update your Donna to make fewer mistakes like this in the future.

Finally we've made it clearer when a suggestion has a Quick Fix available. Just click the Apply Fix button for Donna to make the suggested changes for you. And stay tuned because we'll be releasing a lot more "quick-fixable" suggestions soon!

Did Donna ever give you the Duplicate Clause suggestion? Did you also get frustrated that Donna didn't tell you where the other duplicate was. Well, be frustrated no more. Donna will now list the location of the duplicates under related information.

Donna now feels much snappier when snoozing or removing a suggestion.

We did this by instantly updating the UI rather than waiting for our servers to reply. In 99.9% of cases things go fine...which means now you don't have to wait around.

If something goes wrong, then we will always put the original suggestion back in the queue for you.

If you were invited by a colleague or admin to give Donna a try. You might have seen a blank screen after installing Donna. Oops. This is because Donna used to block access to the app for those who weren't administrators within an organisation's account. This is now fixed.

A bit of background for if you're interested 👇

We're paranoid about security at Donna. That's why we setup our systems so that if we forget to specifically give permission to see a field of data the default is to deny any form of access.

One such field was the subscription status of your organisation, which by default is only accessible to administrators of that organisation. But by accident were asking for this data as well in the app without having extended access for this field to non administrative users. This meant the app was not able to properly authenticate and the erros coming from that caused the blank screen.

Donna will no longer confuse a reference to a Definition Section with the term actually being defined.

Terms like Services in a document like

In this contract "Services" is defined in section 2.3.
...
Section 2.3. "Services" means any ...

will no longer mistakingly show up as Duplicate Definitions in Donna's list of suggestions.

The beautiful highlights in the document now feel a lot snappier. They show up quickly and you should notice less lag when scrolling.

When reviewing suggestions, we've also made it easier to focus on the task at hand. By only highlighting the suggestion that you're currently reviewing it should be much easier to spot where the problem is within your document.

There's now a new action available for Suggestion cards called Leave a Comment. This automatically turns Donna's suggestion into a Word Comment just like you might have done yourself.

A scenerio where this might be useful is when a paralegal using Donna comes across a complicated suggestion and wants to ask for some input from a associate. They can now easily insert a Comment that copies over all information from Donna's helpful suggestion. Much faster than having to manually rewrite everything Donna just said.

You might be a Donna pro, but you also have to work with others that don't use Donna themselves (maybe give them a tip?). This feature makes it a bit easier to collaborate in those situations, without changing anything about those existing workflows.

You can now more easily pick a few items to snooze instead of having to unselect every item individually. Just unselect the Select All checkbox and only select those which were relevant.

Donna has also learned how to better group similar suggestion. So ironically you will be less likely to use the Select All button, since most suggestions should be relevant.