Our new additional extras area offers you the most flexibility when charging extra costs for your apartments. 

This area allows charges for:

• Cleaning fee
• City Tax 
• Tourist Tax
• Eco Tax
• Admin Fee
• Service Fee

How to use. 

For cleaning fees, admin fees, and service fees.

• Go to Rates & Availability.
• Click Rates.
• Select a rate. 
• Click the Additional Charges tab at the top of the screen.

• Click Add additional charges.
• Select Cleaning Fee, Admin Fee, or Service Fee from the dropdown.
• Add a tax rate. 
• Click inclusive or exclusive tax toggle.
• Add a fixed price of a percentage of the total booking amount.
• Click save

 This will then save and be pushed to your booking engine. 

How to use

For City Tax, Tourist Tax, and Eco Tax.

• Go to Rates & Availability.
• Click Rates.
• Select a rate. 
• Click the Additional Charges tab at the top of the screen.

• Click add additional charges 
• Select City Tax, Tourist Tax or Eco Tax

A pop up will appear 

This area allows you the flexibility to charge the tax rates based on your local laws. 

You can set this for fixed fees, length of stay, percentage of booking, adult or child or even how many nights. 

You can also add different tax season lines by clicking the plus and minus icons over the save button. 

• Add your Tax rate 
• Select how many nights you would like to charge. ( if this applies to your region) 

To add one Tax Season

• Enter a start date.
• Choose Fixed Fee, Adult Fee, Child Fee, or percentage of the total booking. ( These are specific to your region) 

If the tax is always the same click save.

If you have different fees for different times of the year

• Click the plus icon ( this is located over the save button)
• The last date entered will be saved.
• Choose Fixed Fee, Adult Fee, Child Fee, or percentage of the total booking. ( These are specific to your region) 
• Click the plus Icon

• Add a different end date to your fee and click save. 
• You can repeat this process if you have many different rates for different periods of the year.

Once your fees save you can edit whenever you want by clicking the pen icon or delete by clicking the bin. 

If you have any questions or need further training, please feel free to contact a member of the team. 

Thanks,

Apartbook team 

This is a short how-to guide to update marketing information for the booking engine. 

Go to: Rates and Availability

• Click apartment groups. 
• Select and click the apartment group you would like to update.

This will bring you to the Screen below. 

Details Tab

If you want your apartment information available to sell to third party channels, click the toggle to make it green. 

• Click Save.

Marketing info tab

• Update your marketing information by adding content to the Marketing description box. 
• Fill in the number the details in the features boxes. 
• Select the icons that relate to your apartments.

The updates are shown on the booking engine so guests know what your apartments offer. 

• Click Save.

Marketing Images tab

• Upload your apartment marketing images. You can add as many as you like and they will show on the booking engine. 
• Click the image you would like to be the primary image your bookers see. 
• Click Save.

Apartments Tab

This area is where you group your apartments to sell online. 

• Click on an apartment from available apartments that you would like to group together.
• Drag and drop the apartment, into the apartment group. 
• Click Save.

If you struggle to update any of the features please get in contact with a member of the team. 

Thank you, 

Apartbook team.

This post will help you update your booking engine to add the new features available. 

In the above image, you can see the booking engine has now moved to be under the channel manager area of the system.

Details Tab

• You will see the booking engine link at the top of the page, this can be used to test your updates and give to customers if you currently don't have a website. 
• The enable button should only be clicked once you are happy with your booking engine update. 
• Select a rate for your booking engine to connect to. We suggest using your main rate. 
• Enter a URL for your guest to click once a booking has been made,. we suggest you enter your website URL.

• Select the payment logos for the credit or debit cards you accept within your business. Thes will be displayed in the payment area of the booking engine.

• Click save once completed.

Extras Tab

If you have extras set up in Apartbook they will appear in the booking engine. 

• Select the extras you would like to use by clicking the toggle to green.
• Add a price.
• Add quantity.
• Add a tax rate you would like to use and click the toggle to green to include or exclude the tax. 
• 
• Click save once you have finished.

Styles Tab

This tab allows you to style the booking engine how you would like. From changing button colors to complete advanced design through CSS overwrite. 

• The booking engine title is for customers who do not have a logo, write the name of your company and it will appear on the booking engine. 
• Upload your logo
• Change the of buttons, text, and backgrounds by using the colour pickers or entering your brand colour HEX codes. You can check how this has updated the booking engine by clicking into the booking engine link on the details tab.

Advance styles

• If you know how you use CSS you can change styles throughout your booking engine to fit your brand.

If this is something you can not do and would like your booking engine to look more unique, we can work with you to change this for a fee. Fees are worked out on a case by case bases depending on requirements. Contact a member of the team for more information.

• Click Save.

Additional Content

Fill in the editor boxes with the policy information and terms and conditions. You can do this with HTML code or copy and paste information into the boxes. The editor allows you to also create this information. Type the information and use the editor to add styles you would like. 

• Click Save

 Integration Tab

The integration tab allows you to add a complete form to your website. Placing this form at the top of your website will promote customers to book with you. 

• Style the form by using the booking form editor, this works the same as the style tab. 
• To add this to your website copy and the code provided and paste onto your site. 
• If you do not have a have website developer or struggle to do this we will do this free of charge. All you will need to do is allow Apartbook the login details to your website. for more information contact a member of our team. 
• For other buttons on your website, you can paste the booking engine link and this will direct your guest to the booking page.

• Click Save.

 Further booking engine features on how to use will be posted in another update, this includes- icons - rates - city tax. 

The new booking engine will be available in Apartbook on Friday 14th August 2020.

Thank you, 

Apartook team.

With so much competition for accommodation, we know your online presence is so important to stand out against the rest and attract more guests. 

In order for you to help achieve more direct bookings, Apartbook has overhauled the booking engine to give you more style options, clearer design, and easier booking for your guests. 

With no commission for using Apartbooks booking engine, you get 100% of revenue from your guests. This is very rare for property management software not to charge a commission for bookings, but we feel you deserve the best chance to grow and succeed in your serviced apartment or vacation rental business. 

The new look! 

New Icons -New best rate area- New multiple images- New multiple style options/ including advance style- New calendar.

New booking summary- New style options - New extras

New guest form- New postcode check 

New Terms & conditions page- New Useful information 

New payment icons - New payment security 

New booking confirmation

The new booking engine will be available in Apartbook tomorrow, Friday 14th August 2020.

For how to update styles and make sure your booking engine is promoting your brand in the best way, we will be posting another update. 

Thank you,

Apartbook team. 

You can now close your availability for arrivals and departures.

This feature allows you to be more flexible when selling your apartments. 

If you choose to stop sell arrivals and departures on a specific date it allows the guest to book over that period but they can not arrive or leave on the date selected. 

You may not want arrivals on a Sunday but want to keep the calendar open for people to book the entire weekend. This feature allows you to do that. 

A new look availability calendar has been created with the update. New features include a date box, hover functions, and simple design.

New Availability Calendar 

Stop sell/ arrivals / departures bulk up date.

Stop sell/ arrivals/ departures for specific date.

New Date Box.

Different customers may require their own reference numbers to be used in the booking. You can now add this to each booking in the Notes & Additional Information card on the Guest Booking Screen.

The Customer Reference will automatically appear on the Invoice. 

You can now customise your invoice, adding colour and payment information footer. 

The colour will automatically be pulled in from your company colours. 

To add Payment information go to - Settings -Invoice Settings - and add text to the Invoice Notes box.

Example of the new invoice style. 

Further customisation for Invoicing is planned as part of ongoing Apartbook development. 

Making sure your email template is perfect, is important to portray the best brand image. You can now test your email template by sending a test email.

Simply go to Email and Automation - Email Template and send a test email. 

When creating a booking you can now change the tax rate between inclusive or exclusive. The tax rate is pre-selected to match your global bookings settings, however, to change this for each booking it is a simple as selecting the toggle on the Create a Booking screen.

The toggle will be grey if tax is excluded and green if the tax is included.

Excluding tax toggle.

Including tax toggle.

The tax rate can also be changed on past bookings by simple changing the toggle in the Apartment and Stays card on each booking.

Please refresh your system for updates. 

Following feedback we have fixed the position from of the overbooking alert. Although overbooking should be rare it is important to alert all users of of the issues should they arise.

If you get a overbooking, you will now see a red band appear at the top of the screen. This will not block anything else on the screen, however the band will continue to show until the over booking is dealt with.