We, at Zonka Feedback, are striving to make your surveys more appealing, and for you to do that easily. 

Our Survey Builder enables you to design the survey in the way you want. Be it survey questions, rating scales, or emoticons, Zonka Feedback gives you the ability to make your survey engaging and interactive.

Now you can switch between different types of icons in CSAT and Rating Questions. — star, emoticon, heart, and circle. This feature helps you to personalize the survey experience for your customers. 

Tired of adding all your options one by one? Want to quickly add a long list of items as options in your feedback form and survey? You can now use the Add Bulk Choices option in Dropdown, Button, Radio Button, and Checkboxes fields which makes it easy to add a bunch of choices to your form, all at the same time and saves time instead of creating each choice individually.

If you need to add a large number of answer choices to a single question, you can copy and paste a list all at once instead of adding each choice one by one.

💡Just Copy & Paste with one option in each row and save time by adding your options in bulk. 

Get a quick view of your 10 Latest Survey Responses in the Snapshot Report itself - together with Comments and CX Metrics for a more comprehensive overview. 

Survey Variables and Contact Variables are used to pass data and information in your Surveys and Forms when sending Surveys through Emails, SMSes, on Websites Surveys, and through APIs. They are also very helpful in enriching your survey reports. 

You can now view all your Survey Variables and Contact Variables together in your Zonka Feedback Account when you're Customizing and Distributing your Surveys under the Variables section. 

Viewing all the Variables together will make it very easy and quick for you to use Variables in your Email, SMS and Web Surveys. 🏷️

The Rating Icons displayed in Response Inbox and Reports have been improved for better visibility. 

It's really tedious to add filters again and again while looking at your responses and reports. So we've made it super easy for you. Now when you switch from your Survey Response Inbox to the Reports and Analytics, the Survey Filters will be retained and don't have be applied again! Same when you navigate from Analytics to Response Inbox. 

This should be super handy in navigating between Reports and Response Inbox quickly and more effectively. 

Note: All other filters, like Date, Location, Survey Filters, Contact Attributes are already retained when you navigate between Reports and Response Inbox.