Adding Web Embed Surveys to your Web pages? Now choose if you want to display or not display the Welcome Screen on your Web Embed Surveys in your Display Options along with the layout, height and width of your Survey.
View the Survey Completion Rate and the Average Time to complete the survey along with Customer Experience Metrics and statistics in the improved Survey Listing screen.
The Survey Listing screen is where you can view all your surveys, the locations assigned to them, options to Distribute the Survey and Lifetime Stats. These statistics include:
Now get a quick overview of your survey statistics quickly and know how your surveys are doing. 💥
Creating amazing surveys is one of the core focuses at Zonka Feedback. Now we've created a new (improved) experience for you to create and manage your surveys at Zonka Feedback. With the all-new Survey Builder we're making it easier to create and edit surveys for you. We're adding more intuitiveness to your survey building experience, moving options around for you to access them more easily and basically be able to create and edit surveys faster and better. 🥳
It's all work in progress and we have a lot more planned, but here's all that's shiny and new.
A new and improved Survey Builder Design
Use a simple toggle to display or not display Welcome Screen and Thank You Screen in your survey.
There's more coming up
This is not all - we're brewing some more good and exciting stuff in the Survey Builder. All coming up this June! Stay tuned. 😃
We, at Zonka Feedback, are striving to make your surveys more appealing, and for you to do that easily.
Our Survey Builder enables you to design the survey in the way you want. Be it survey questions, rating scales, or emoticons, Zonka Feedback gives you the ability to make your survey engaging and interactive.
Now you can switch between different types of icons in CSAT and Rating Questions. — star, emoticon, heart, and circle. This feature helps you to personalize the survey experience for your customers.
Tired of adding all your options one by one? Want to quickly add a long list of items as options in your feedback form and survey? You can now use the Add Bulk Choices option in Dropdown, Button, Radio Button, and Checkboxes fields which makes it easy to add a bunch of choices to your form, all at the same time and saves time instead of creating each choice individually.
If you need to add a large number of answer choices to a single question, you can copy and paste a list all at once instead of adding each choice one by one.
💡Just Copy & Paste with one option in each row and save time by adding your options in bulk.
Get a quick view of your 10 Latest Survey Responses in the Snapshot Report itself - together with Comments and CX Metrics for a more comprehensive overview.
Survey Variables and Contact Variables are used to pass data and information in your Surveys and Forms when sending Surveys through Emails, SMSes, on Websites Surveys, and through APIs. They are also very helpful in enriching your survey reports.
You can now view all your Survey Variables and Contact Variables together in your Zonka Feedback Account when you're Customizing and Distributing your Surveys under the Variables section.
Viewing all the Variables together will make it very easy and quick for you to use Variables in your Email, SMS and Web Surveys. 🏷️
The Rating Icons displayed in Response Inbox and Reports have been improved for better visibility.
It's really tedious to add filters again and again while looking at your responses and reports. So we've made it super easy for you. Now when you switch from your Survey Response Inbox to the Reports and Analytics, the Survey Filters will be retained and don't have be applied again! Same when you navigate from Analytics to Response Inbox.
This should be super handy in navigating between Reports and Response Inbox quickly and more effectively.
Note: All other filters, like Date, Location, Survey Filters, Contact Attributes are already retained when you navigate between Reports and Response Inbox.