Make your surveys free from bias and collect genuine responses with Choice Randomization. With it, you can present the choices of questions in random order every time a survey is taken.

You can use the Choice Randomization setting in every choice based question type — Button Choice, Dropdown, Radio Buttons, Checkbox, and Picture Choice question. 

Survey Question Choice Randomization can be helpful in various scenarios

• If you want to prevent order bias while respondents answer your survey. 
• If your respondents tend to collude among each other, especially in market research, quizzes.  

Introducing Auto Tagging to manage and categorize your Responses in Zonka Feedback. 

Based on comments in open-ended questions, set auto tag rules for keywords and phrases to auto-tag your responses and manage them like never before. 

Besides categorizing your responses better, Auto Tagging helps your team to filter responses based on tags and look at in-depth Tag based reports. 

Creating an Auto Tag Rule is simple. Here's how: 

1. Go to Survey > Automation 
2. Select a question from the survey to run the match
3. Add a keyword or phrase to compare with
4. Select the tag to be assigned when the match occurs.

Let your responses come in and let Zonka Feedback manage tags for you. 

Send automated emails to customers and respondents — in a new, better and simplief way.  

With Zonka Feedback, you could set up automated emails to your respondents when a new feedback was received. Now we have updated the module with design + functional improvements to simplify the process for you. 

Auto Email Responders are very handy to 

• Send an acknowledgement to all respondents 
• Reach out to respondents with different messaging based on CX Metrics - NPS, CES and CSAT scores 
• Ensure communication between your company and customers 
• Set up testimonial requests 
• Automate CX 

With the new Auto Responder Module, you can get — 

• Pre-existing templates: Wondering the messaging to use for different respondents based on scores? Take advantage of pre-existing expert templates, variables and get started quicker in sending replies to your respondents. 
• Send Auto Emails to All: Trigger thank you emails to all your respondents as soon as they have given feedback. 
• Send Auto Emails based on CX Metrics: Compose different messages based on the score — NPS, CES and CSAT-based. 

Adding Videos and Images to your Surveys definitely make them more engaging and interactive. But they're also great for market research, for asking better questions in your survey and for quizzes too! Additionally, Image and Video Surveys get more Survey Responses. 

Now you can add videos and images to any question in your survey in Zonka Feedback. 

Quizzes are a great way to test knowledge, to increase interactivity, and to engage participants. 

Now you can create Quizzes in Zonka Feedback. 

Setting up Quiz is as easy as creating a survey or feedback form with full customization — add branding, add and modify questions, change theme, add logic, languages and everything else that you can do in surveys. 

But there's more. 

With Quizzes, you can: 

• Mark the Right Answer ✔️
• Add Scoring to Quiz Questions 💯
• Display Right Answer or Scoring to participants 📝(at the end of the quiz)
• View a Quiz Leaderboard 🏆

Use Quiz in your next Survey to engage your participants, test knowledge and score participants. 

They're great for employee engagement, for student quizzes and for ice breaking sessions. 

Take audience voting using Polls — new in Zonka Feedback. 

Live Polling is a great way to engage customers, audiences and employees, gather votes, run ice breaking sessions, take decisions democratically and increase participation. 👩‍👩‍👧‍👧

Now you can create Quick Polls with Zonka Feedback. Use various questions to create your polls, including buttons (single and multiple choices), image choice questions, drop downs and more. With polls, you can view live results as well as show live voting to your audiences as well.

Gather opinions, break the ice, get votes with live results and lots more with Polls.

We're happy to introduce Zonka for Webex — our new Webex Edition where Zonka is available as a part of Webex’s Embedded Apps. 

With Zonka for Webex, you can make your Webex meetings more effective and utilitarian by real-time surveys, live polls, and quizzes with Zonka Feedback right within Webex Meetings.

How does Zonka for Webex work?

With Zonka for Webex, you can create surveys, share them with your team, run polls and live quizzes right within the Webex App, without having to leave it at all. Additionally, also see live responses, results and reports within Webex. 

What Zonka brings to your Webex Meetings?

Zonka for Webex has a lot of powerful features. These include:

• Live Survey, Polls and Quiz Builder
  You can create your surveys, polls and quizzes within Webex itself — before or while in your meeting.
  
  
• Live Polls
  Want to run polls or get votes from your meeting attendees? Create quick polls with custom questions and collect votes from your attendees in real-time. Participants can share their votes within the Webex app and also view live poll results!
  
  
• Quizzes
  Quizzes are fun ways to engage meeting attendees and test their knowledge. Create fun quizzes for your audiences with scores or right answers displayed at the end of the quiz. Makes your meetings very interactive making knowledge-sharing a lot of fun.
  
  
• Live Q&As
  Want to let audiences share questions with you? Create a simple text survey and let audiences share their questions with you during a meeting or Webinar.
  
  
• In-Meeting Satisfaction
  Run satisfaction surveys to gauge how well the meeting is going by sharing feedback forms with your meeting attendees.
  
  
• Check ins and Stand Ups
  Have daily check ins and stand ups conducted on Webex? Use quick Zonka surveys to let all participants share their status during the meeting.

The possibilities are endless. You can use Zonka for Webex in your next Webex Meetings to: 

• Break the ice 
• Increase engagement
• Collect Ideas
• Interact with all participants 
• Make decisions based on votes

All this — without leaving your Webex meetings! 

Learn how to get started with Zonka for Webex. For questions and feedback, reach out to us at hello@zonkafeedback.com. 

Managing your Surveys better is crucial and always something we want to continue getting better at.

Keeping that in mind, we're super ecstatic to introduce Zonka Feedback Workspaces. 🎉 

Workspaces are custom folders to categorize and organize your surveys. Group the surveys based on the category, theme, team, department, or even team member. 

You can create as many Workspaces as you like, and they'd be available for all your team members — to make collaboration easy and effective! 

Where are all your surveys now?

With the release of Workspaces, we have moved all your Surveys to the Default Workspace. You can create more Workspaces and move them around, as you like. 

Learn all about Workspaces and how to create, rename, manage and remove Workspaces.

Happy organization! 📁 🥳