One of the crucial features of the Intercom is the personalization of communication. And now, you can make surveys an integral part of your communication.
With Zonka Feedback and Intercom integration, Send out NPS, CES, CSAT, or any other surveys to your customers within the Intercom Messenger.
Get to know how integrating Intercom with Zonka Feedback can benefit you,
- Improve your customer satisfaction score with Instant feedback from your customers.
- Increase survey response rate.
- Close the feedback loop directly in Intercom.
Not just surveys, with the Intercom and Zonka Feedback integration, you can also:
- Create and update contacts in Intercom
- Sync Survey Responses in Intercom
- Create a new Intercom conversation when Survey Responses are received
- Automatically send Zonka Feedback email surveys based on activity in the Intercom
💡 The Zonka Feedback and Intercom integration is available for Inbox and will soon be available for Outbound and Operator too.