Text Analytics Report is great to evaluate unstructured, open-ended questions. The Text Analytics report in Zonka Feedback gives you a Word Cloud and Word Count Table along with all the CX Metrics. 

Till now you were able to view Text Analytics for your first Comments field, but we thought why restrict it at all? So now you can view Text Analytics for all Text Box Questions in your Survey. 💬

With powerful text analytics, data gets organized for your Customer Happiness Teams to give you deep insights into what drives customers, in their own words, and what improvements you can make for your customers, employees and brand.