A sure-shot way to establish good customer experience is to have good customer communication. Front App makes it very easy to manage all customer communication by having a shared inbox where your team can manage all conversations, assign them to the right people and set up automated workflows.
Now imagine getting all your feedback in this shared inbox too and responding to all customers from within Front. We've made it happen! Introducing Zonka Feedback's latest integration with Front App.
With Front and Zonka Feedback integration, you can set up filters and rules to sync new Survey Responses on Zonka Feedback to Front as conversations. Conversations are automatically linked to Contacts in Front (or new Contacts are created). This makes it super easy for your team to respond to new feedback and follow up with customers.
