πŸš€ New Navigation: Survey Hub, Intelligence Hub & Reputation Hub

We’ve streamlined the left menu and reorganized settings so you can find things faster and unlock our newest capabilities. Here’s everything that changed.

🔷 Main Navigation

  • Survey Hub (formerly “Home”)

    Your central Surveys Dashboard is now under Survey Hub. No change in functionality—just a clearer name.

  • Intelligence Hub (NEW)

    Access AI-powered analysis across your connected data sources.

  • Reputation Hub (NEW)

    Monitor and improve your online reputation across channels.

  • Inbox (formerly “Response Inbox”)

    Same place for responses and conversations—shorter name, cleaner look.

📊 Data & Integrations

Bring connections and data together for analysis and reporting.

  • Integrations

    View and manage all integrations across Survey Hub, Reputation Hub, and Intelligence Hub in one place.

  • Data Sources (for Intelligence Hub)

    Connect and manage data sources that power Intelligence Hub analysis.


🧑‍🤝‍🧑 Entities

  • Team Members (renamed from “Agents”)

    We’ve standardized terminology: Agents → Team Members, and they now live under Entities.

  • Locations

    Moved from Company Settings → Company Data → Locations to Entities for quicker access and consistency.

🏢 Company Settings — Now Simplified

We’ve reorganized Company Settings into clearer sections like Account, Users, Survey Hub, Close Feedback Loop, and Developers. Everything is easier to navigate, and related options are grouped logically so you can find them faster.

🧭 “Where did it move?” (Quick Map)

  • Home → Survey Hub
  • Response Inbox → Inbox
  • Agents → Team Members under Entities
  • Locations from Company Settings → Company DataEntities
  • Devices → Offline Surveys (under Survey Hub → Offline Surveys settings)