Excited to announce a powerful new capability to our API suite — Update Response API. You can now edit existing survey responses directly via API, giving you more control and flexibility over your feedback data.
What’s the Update Response API?
The new PATCH /v1/responses/{responseId} endpoint allows you to update submitted survey responses with new or corrected data.
Whether you're:
- Correcting user details (like name or contact info)
- Updating hidden variables
- Appending missing metadata
- Fixing errors due to integrations or data sync issues
This API has you covered.
💡 Key Use Cases
Fix Incorrect Responses Automatically
Example: A CRM field was incorrectly passed during survey submission. Now you can update the hidden variable tied to that response post-submission.
Backfill or Enrich Responses
Add data points that may have been missing at the time of submission — like campaign IDs, session info, or updated customer tags.
Sync with Other Tools
When syncing feedback into internal systems, if a response was only partially available, you can later patch in full metadata.
Available Growth Plan onwards.