At Zonka Feedback, we are committed to providing our customers with the highest level of data security and privacy. And since we work closely with companies globally, it is important that all companies can use Zonka Feedback - irrespective of their geographic location.  

That's why, as a part of our Regional Data Hosting initiative, we are excited to announce the EU Data Hosting. 

With the EU Data Hosting feature, you can have your data stored and managed on a secure server located within the EU. This will ensure that customer feedback data remains within the borders of the EU, while still allowing customers to use all of the same features and benefits of Zonka Feedback.

We are very excited to offer this new feature to our customers in the EU, and we hope it will provide them with greater peace of mind when it comes to their data security. If you have any questions about the EU Data Hosting feature, please feel free to reach out to your account manager or write to us at hello@zonkafeedback.com. 

Which plan is EU Data Hosting available on?
EU Data Hosting is available on all plans. 

Can I switch my Data Center?
No, we currently don't support data migration between different regions once you have subscribed. To switch your data center, you would have to create a new account. 

How can I choose my Data Center?
You can choose your Data Center while signing up for Zonka Feedback.