When you're viewing reports, you often want to drill down to view actual responses for a corresponding data set, without moving away from your report. 

For instance, if you're viewing a report for a Customer Satisfaction Survey, you may want to drill down to the actual responses of the Unhappy Customers from within the report itself. Now imagine, you've filtered your report by a specific time period, by location, by specific contact attributes (say premium users) and a few more filters to get a specific set of data — the drilling down to specific responses becomes even more useful and powerful. 

Now you have that power in Zonka Feedback. 

How do Drill Down Reports help?

1. Gives you in-depth Insight into Survey Response Data 
2. Gives Instant Access to Responses without navigating away from Reports
3. Makes your reports interactive and powerful
4. Saves time

How do Drill Down Reports work on Zonka Feedback?

Accessing Drill Down Reports is really simple. 

1. Navigate to the report you'd like to Drill Down. 
2. Select any filters from the top navigation (Date, Filters). 
3. Scroll down to your report. 
4. Click on any value in the report. 
5. Once you do, the relevant responses for that result will open in a sidebar.
   
   Note: You can click on any Response to view it in detail. While at it, you can also add Tags, add notes, add tasks, star the response, and mark it as important. Basically, take action while viewing the report.
   
   Once done, simply close the response and you'll be back in your report. 

Drill Down Reports work for every report in your Zonka Feedback Account — Snapshot, Insights, Trends, Text Analytics, and Tags Analytics.