It was recently discovered that databases with special functions in MySQL 8.0 fail to backup.
This is due to a change in MySQL 8.0 when handling specific types of data.
The MySQL documentation states the following:
Incompatible Change: Access to the INFORMATION_SCHEMA.FILES table now requires the PROCESS privilege.
This change affects users of the mysqldump command, which accesses tablespace information in the FILES table, and thus now requires the PROCESS privilege as well. Users who do not need to dump tablespace information can work around this requirement by invoking mysqldump with the --no-tablespaces option.
This error is specific to users created under cPanel accounts, for use with applications (such as DB_USER variable in WordPress wp_config.php).
There is no known workaround to allow this to function in the WordPress Toolkit though the WordPress Toolkit developers are aware of the issue.
Until they release a solution for this issue, please use either:
cPanel's Backup Wizard or
to take backups of MySQL databases of your WordPress websites.
UVdesk has been updated to version 1.0.18. UVdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions.
Bugs package has been updated to version 1.87o. Bugs is a simple issue tracking for teams.
CE Phoenix package has been updated to version 18.104.22.168. CE Phoenix is a powerful e-commerce shop ready to use out of the box, putting you online and in full control of your business.
Symfony3 has been updated to version 4.4.33. Symfony aims to speed up the creation and maintenance of web applications and to replace the repetitive coding tasks with power, control, and pleasure.
Symfony has been updated to version 5.3.10. Symfony aims to speed up the creation and maintenance of web applications and to replace the repetitive coding tasks with power, control, and pleasure.
WHMCS has been updated to version 8.3.1. WHMCS is an all-in-one client management, billing, and support solution for online businesses. WHMCS handles everything from signup to termination, with automated billing, provisioning, and management.
TastyIgniter has been updated to version 3.1.1. TastyIgniter is a free open source restaurant ordering and management system. TastyIgniter provides a professional and reliable platform for restaurants wanting to offer customers ways to order food online.
Chevereto Free has been updated to version 1.5.1. Chevereto Free is an application that allows you to set up your own image-sharing website.
UIkit LogoUIkit has been updated to version 3.8.0. UIkit A lightweight and modular front-end framework for developing fast and powerful web interfaces.
LEPTON has been updated to version 5.3.0. LEPTON is an easy-to-use but full customizable Content Management System (CMS). LEPTON enables you to run nearly all the websites most others current CMS promises but never deliver.
GRAV has been updated to version 1.7.24. Grav is a modern, fast, simple, and open-source flat-file CMS. Packed to the gills with amazing features and tools, coupled with heaps of detailed documentation, Grav will make you look like a hero developer. To install visit our Grav web hosting packages.
Invoice Ninja has been updated to version 5.3.29. Invoice Ninja was built to serve freelancers and business owners with a complete suite of invoicing & payment tools to advance your business.
The Web Hosting Magic team is happy to announce that our PHP optimization tool called PHP X-Ray has exited beta testing and is now available to customers.
You know that feeling you get when you have done everything you could to optimize your PHP website performance, and still, nothing seems to work.
As a good webmaster, you have gone through the code, done everything you could, and even reinstall the CMS software.
You just can't seem to nail the cause of the sluggish-performing website which can be because of:
poorly-coded plugins & theme
slow database queries
poorly-written code functionality
and even possibly spikes in website traffic.
The fact is that without a dedicated tracing tool that easily plugs into your CMS and analyzes the site to help you identify the root cause, resolving this might be like shooting in the wind and hoping something will stick.
Enter PHP X-Ray.
PHP X-Ray (located in the Software section) is a tool you can use to monitor and diagnose performance in content management systems (CMS) applications such as WordPress, Joomla, or Drupal easily without affecting uptime.
So instead of tediously combing through web application code and plugins, you can scan your website, identify performance bottlenecks in case of a slow website and resolve them swiftly.
How To Find Your Slow Website Issue Using PHP X-Ray
For accounts or hosting packages with PHP X-Ray enabled, all you need to do is to:
Log in to your cPanel and scroll down to Software.
Click on PHP X-Ray and when the page loads, create a tracing task. If you are unable to see the tool in Jupiter, please change your theme to paper_lantern.
Specify the site URLs or domains that have performance issues by selecting the domain from the drop-down list. To specify URL or wildcard, end-users should use the input field next to the domain. Please note that the URL option should be a valid URL of the domain that exists on your current hosting account. The field supports wildcard matching. Click How to use special characters to learn more about wildcard matching.
Click Run, then visit the site and perform an action.
For instance, you can submit a form on the site to perform a POST request, which will trigger PHP X-Ray data collection.
Now return to the tracing dashboard to review feedback.
You will see the task in the list of tracing tasks.
PHP X-Ray will sort requests by order of the slowest requests at the top so that you can prioritize issues.
View the Details page to get additional information about the performance issue and feedback on the root cause.
Let's say that a WordPress plugin is using extensive resources for the request, you will find the details on this page.
All you have to do is to disable the plugin in the CMS administrative dashboard.
Revisit the site, and performance should improve.
The Details page in the trace dashboard should also show no performance issues.
We hope that this will help you optimize your website without the need to spend a fortune on doing just that.