Thales is announcing End-of-Support for Windows Server 2012 and 2012 R2 Operating Systems with the Luna Cloud HSM Service by September 30, 2025.

We recommend that customers upgrade to a supported OS to maintain full support and enjoy access to new features.

Additional detials in KB0029608

The Luna Cloud HSM Client Deprecation List has been updated to reflect the latest versions that are available for continued support. It is recommended  to update to the latest supported client as soon as possible to avoid service disruptions.

This is the link to the updated Deprecated List.

In the upcoming release of FW 3.0 for Luna Cloud HSM, CPv1 will be removed from FIPS firmware support as it is no longer compliant with 140-3. As this only affects FIPS mode, all affected users should use CPv4 or transition service to non-FIPS mode. If Luna Network HSM users want to clone to Luna Cloud HSM with a FIPS partition they will have to use Luna 7.8 or higher. See Universal Cloning for more information.

The Service Provider Tenant Usage Report and the associated tenants/usageReport, tenants/usageDetails, and service_instances/usageDetails endpoints have been removed from the platform.

As an alternative use the Service Report in the DPoD service provider tenant or the /v1/service_instances/usageBillingReport endpoint, and the  /v1/backoffice/serviceAgreements{tenantId} endpoint to compile tenant usage information.

The Service Provider Tenant Usage Report and the associated tenants/usageReport, tenants/usageDetails, and service_instances/usageDetails endpoints are deprecated and will be removed from the platform by the end of 2023. 

As an alternative use the Service Report in the DPoD service provider tenant or the /v1/service_instances/usageBillingReport endpoint, and the /v1/backoffice/serviceAgreements{tenantId} endpoint to compile tenant usage information.

Bugs Found 

• DPS-10104 - Luna Cloud HSM Partition Cloning Fails with the 10.5 Client
  Cloning keys between two Luna Cloud HSM partitions fails when using the 10.5 client. There are currently two possible workaround scenarios.
  -> Workaround #1 - If there is a Luna SA7 (or any other separate device to use as an intermediary for the cloning) then clone to and from that device.
  -> Workaround #2 - If there is no separate device then completely uninstall the 10.5 client and install the 10.4 client from scratch. For this option please raise a support ticket to the Thales Customer Support portal to request to join the 2 partitions together as the 10.4 client does not support dynamic partition loading.
  You can make the request by following this link:
  https://thalesdocs.com/dpod/resources/client_resources/client_connect_to_multiple_services/index.html

The DPoD Platform API has deprecated the tileId parameter on the POST /serviceAgreements endpoint and the tileName parameter on the GET /serviceAgreements{tenantId} endpoint.

The  tileId parameter on the POST /serviceAgreements and tileName parameter on the GET /serviceAgreements{tenantId} endpoint will be removed from the platform in a future update.

See the Subscriptions API for more information about available endpoints, fields and scopes.

The authentication method used by the 10.0 and 10.1 version of the Luna Cloud HSM client is being deprecated. Clients using this authentication will no longer be supported by the Luna Cloud HSM service after December 31, 2021. 

We recommend you upgrade your client to the latest version at your earliest convenience. See Upgrading your client for more information.

Removed

The PATCH /tenants/{id}/admin/reset and POST /tenants/{id}/admin/resetMfaToken operations have been removed from the DPoD Platform API.

Service provider administrators can no longer reset the password or MFA token of a user inside of a child tenant.  Users can use the self-service resources in the DPoD platform or submit requests to an available administrator. See User Management for more information.

Deprecated 

The authentication method used by the 10.0 and 10.1 version of the Luna Cloud HSM client is being deprecated. We recommend you upgrade your Luna Cloud HSM service clients to the latest version at your earliest convenience. Clients using this authentication mechanism will no longer connect to the service after December 31, 2021. Instructions for upgrading the client can be found in our documentation here.