DPoD IDP Migration and Luna Cloud HSM Client Network Connectivity

Early in 2025 Thales Data Protection on Demand (DPoD) will be changing the Identity Provider (IDP) used in the DPoD platform to Thales OneWelcome. To ensure continued network connectivity between your Luna Cloud HSM client and the service partition please ensure that you update your include lists to allow the Thales OneWelcome fully qualified domain names. The Luna Cloud HSM data centers are configured with floating IP addresses and as a result of this configuration we do not support using static IP addresses or hardcoded IP addresses to access the services. 

For more information about the IDP migration see the DPoD IDP Migration FAQ. For more information about configuring and troubleshooting your client connection see Client Network Connectivity and Troubleshooting the Client Connection.

DPoD IDP Migration

Thales Data Protection on Demand (DPoD) will be changing the Identity Provider (IDP) used in the DPoD platform to Thales OneWelcome. This update enables the platform to provide modern authentication options as well as simplifying logins for users that manage multiple tenants on the platform. 

For more information about this upcoming change and potential impacts to you please see the DPoD IDP Migration FAQ.

Deprecation of CPv1 Cloning

In the upcoming release of FW 3.0 for Luna Cloud HSM, CPv1 will be removed from FIPS firmware support as it is no longer compliant with 140-3. As this only affects FIPS mode, all affected users should use CPv4 or transition service to non-FIPS mode. If Luna Network HSM users want to clone to Luna Cloud HSM with a FIPS partition they will have to use Luna 7.8 or higher. See Universal Cloning for more information.

Floating IP for Luna Cloud HSM Datacenters

Starting in January 2024, Luna Cloud HSM Datacenters will be configured with a floating IP address. Users should be aware that any client configuration that relies on a static IP address configuration will no longer operate once this change is made. Please consult the Client Network Connectivity Documentation for information about configuring your client environment. Thales does not recommend using any static IP filtering when accessing the service. Should your configuration require the use of static IP address filtering, please contact Thales Customer Support for more information.

CipherTrust Data Security Platform Beta in EU

The CipherTrust Data Security Platform is now visible in EU tenants as a beta service offering. Access to the beta service is restricted at this time. The beta service is disabled in all tenants that are not participating in the beta.

For more information about registering for the CipherTrust Data Security Platform beta please contact steve.kingston@thalesgroup.com.

Luna Cloud HSM Partition Cloning Fails with the 10.5 Client

Bugs Found 

  • DPS-10104 - Luna Cloud HSM Partition Cloning Fails with the 10.5 Client
    Cloning keys between two Luna Cloud HSM partitions fails when using the 10.5 client. There are currently two possible workaround scenarios.
    -> Workaround #1 - If there is a Luna SA7 (or any other separate device to use as an intermediary for the cloning) then clone to and from that device.
    -> Workaround #2 - If there is no separate device then completely uninstall the 10.5 client and install the 10.4 client from scratch. For this option please raise a support ticket to the Thales Customer Support portal to request to join the 2 partitions together as the 10.4 client does not support dynamic partition loading.
    You can make the request by following this link:
    https://thalesdocs.com/dpod/resources/client_resources/client_connect_to_multiple_services/index.html

UC Dynamic UserID Loading

As of UC 10.5, the configuration of multiple users will be supported which allows multiple partition slots to be accessed from a single client instance. This allows customers to add multiple UserID's (a combination of unique AuthTokenClientID, AuthTokenClientSecret, AuthTokenConfigURI) without the need to restart the application after the addition of a new UserID. This will enable a service provider to configure multiple UserID's without impacting the service any of the other users in the same UC instance.

The ability to load multiple partitions to the same UserID without impacting service to other users will also be supported. If an attempt is made to add the same partition ID to a different user that will be ignored and a Warning log will be generated.

 

More info can be found here: "Dynamic Partition Loading for Luna Cloud HSM Services"

New certificate issuer for European data center

A new certificate issuer will be used in the European data center for Luna Cloud HSM clients starting in August 2022.

A knowledge base article with a full description of the change is available hereThe article contains important information on mandatory changes for users on 10.0 or 10.1 client versions.

This change introduces a new endpoint for validating the certificate status. Please ensure that operating systems hosting the client are able to validate the server certificate status (OCSP/CRL) using port 80. 

Ensure that these certificate revocation lists (CRLs) are accessible from the client machine prior to the planned change in August 2022 to guarantee continuity of service.

Current CRL: http://crl.godaddy.com/gdig2s1-3235.crl
New CRL: http://crl.sectigo.com/SectigoRSAOrganizationValidationSecureServerCA.crl
Platform CRL: http://crl3.digicert.com/ssca-sha2-g7.crl

Input fields will be trimmed for tenant registration

The input fields for tenant registration, excluding the password field, will be trimmed. Leading and trailing spaces on input fields, excluding the password field, will be removed by the platform during registration. 

If you have automation using the API for tenant registration and tenant updating you should modify your automation to account for this behavior. 

See the Data Protection on Demand (DPoD) API for more information.

Additional registration fields are being made mandatory for tenant registration

The following fields are being made mandatory for tenant registration when Country is set to United States, Canada, or Australia:

  • State/Province/Region

If you have automation using the API for tenant registration and tenant updating you should modify your automation to account for these new mandatory fields. 

See the Data Protection on Demand (DPoD) API for more information about available endpoints and fields.

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