Thales is changing the Identity Provider (IDP) used in the DPoD platform to Thales OneWelcome. This enables the platform to provide modern authentication options to users as well as simplifying logins for users that manage multiple tenants on the platform.
Thales will migrate each region per the schedule below.
- North America: February 22, 2025
- Europe: March 8, 2025
A maintenance window with exact timing for the migrations and service impacts will be shared through the DPoD Status Page. We recommend subscribing to the status page to be notified of any updates or schedule changes.
After the migration DPoD will be accessible through the new login URL - https://welcome.dpondemand.io, and users will receive instructions to register a new MFA OTP with their device on their first login.
If you have additional questions regarding the IDP migration to One Welcome, please consult the DPoD IDP Migration FAQ on thalesdocs.com.