We have launched a NEW WhatsApp and customer care number for support for our members - +91 8800119525 for any support related queries.
Please NOTE that any course-related question for faculty should be emailed to support@submastery.com only
The support timings are 10:00 AM to 09:00 PM IST on all days except public holidays.
You can also record your voice message during non-working hours to get back to your asap.
Also, you can reach out to us on our support ID is support@submastery.com
To streamline our SubMastery Communication with our members, all E-Mail marked at support@submastery.com will be replied within 24 hours! 🕟
Every day, we'll be looking at E-Mail Clearance at 04:00 pm to 06:00 pm (2 hours in a day), kindly note that there is NO Whatsapp or phone support. ✍
Any tech issues or queries, we should strive to solve within a maximum of 24 hours or before as a standard time. ✅
If your query is NOT solved within 24 hours then only you should escalate the matter to next level through WhatsApp/Phone at 9084510846
Also, your friendly support team now has a standard name Sarathi (सारथी) as we consider our Engineers Community as a Real Arjuna (fighters) in this Corporate World (Mahabharat) 🦸♂️
And we see our role at SubMastery as Coach / Menthor like Dronacharya and also to help and guide you like a Sarathi so that you get success in your career, life and family! 🚀
We don't want our engineers to be like Abhimanyu (with half baked knowledge) and get killed in the battle. (Fail in the interview or lose confidence in front of Customer, management or certification body) 😨
Badges give us pride when we earned that with our hard work and efforts.
This will be introduced in the other courses as well, now starting with IATF 16949:2016 Internal Auditor Course
There will 6 milestone/badges level to be earned by each member in the SubMastery Pro Membership i.e Internal Auditor Course for IATF 16949:2016
(i) First 4 Badges for completing clause 4th, 7th, 08th & Auditing Skills section
(ii) 5th Badge on submission and approval of Project (Assignment)
(iii) 6th Badge on Viva Recommendation
The final stage is the final examination and securing above 70 % marks in the examination to get your certificate unlocked.
