Retry and Resend ACH payments
One of the key features of Groundbreaker is the ability to make distribution payments quickly and easily when you use ACH via the Groundbreaker application. We have recently made big improvements in the usability and efficiency of making distribution payments and with this release, we are going even further. Now, when you have a failed ACH payment or have had to cancel the transaction before it cleared, you can resubmit the transaction for payment.
Once you have identified and corrected the ACH error - it is usually an issue with the account information - you can simply select the failed/canceled payments, choose Make an ACH payment, and resubmit them for payment via Dwolla, our banking partner.
What are the benefits?
When you are able to resolve account issues on your own, without contacting our Customer Success team, you work more efficiently, retain control over your business, and pay your investors on time. Everybody wins!
This new capability is offered on January 5, 2023.