If your advocates shared their referral codes on popular coupon-sharing sites, you will be notified in your Fraud Center.
You can then choose to disqualify any referrals or ban the advocates.
(Now available for Shopify and BigCommerce merchants)
You no longer need to manually disqualify fraudulent referrals by banned advocates within the review period.
When you ban suspicious advocates from your referral program, ReferralCandy will now automatically disqualify referrals within the review period. This means ReferralCandy will not send advocates any rewards for those or future referrals. And you will not need to pay commissions for those or subsequent referred purchases.
You will also see the relevant changes on the banned advocates’ profile in ReferralCandy so that you can answer if the banned advocate asks about the ban and rewards.
These will help you save time and money from dealing with fraudulent referrals.
You can now customise the default Share Message for customer referrals to your native language.
Edit the pre-filled message and let your customers start Sharing on WhatsApp, Telegram, Facebook and more today!
You can now translate your referral widget into non-english languages such as Chinese, Spanish, and French! Interested? Fill out our contact form and we'll enable it for you.
See a sudden spike in referrals? You can now use the fraud center
to keep track of customers who have a high volume of suspicious referral activity.
You can now set the number of reminder emails your customers receive. Get more control and deliver a better customer experience today!
Did you know you can edit the content of all your emails?
From the Dashboard, click on Emails & Pages and select the theme you want to edit → Content → Edit All Text.
Our new Fraud Centre lets you review suspicious transactions to detect self-referrals and take action directly.
We've developed a feature to allow you to use your domain when sending emails. This offers more customization and branding from your referral emails, replacing our candymail system.
Sign up for Beta Access now, and start sending your branded referral emails.
NB: You may need developer assistance for this step.
Our latest update includes a critical option that lets your customers opt in for referral mails at checkout. This also means no more annoying pop-ups for your customers as they check out.
If you're a Shopify, Magento or any other platform user, this feature is already enabled. Update your plugin now; click for instructions and how-to.
