🚨 Prevent referral fraud with Fraud Center v1.0!

With Fraud Center v1.0, you now have a central dashboard to identify, review and take action against referral fraud and suspicious customers.

Fraud Center empowers you to fight referral fraud with four easy steps:

  1. Alert: Identify customers with suspicious referral
  2. Review: Examine details for evidence of fraud
  3. Action: Disqualify referrals or ban customers from the program
  4. Support: Track past history to answer support queries

You can access Fraud Center from your ReferralCandy dashboard, or read the full product announcement to see all the features.

Read the Fraud Center product launch announcement.

P.S. If you'd like a demo or have more questions, you can schedule a meeting with our product designer.

A/B test your post-purchase emails 💌

Your post-purchase email is one of the key opportunities to get your customers to refer their friends to your store. Your customers are more likely to refer others after they have bought your products or even tried them. And the right post-purchase email can nudge them to take action.

You can now optimize your post-purchase email by A/B testing the email. You can experiment with different subject lines, email content, and button texts to see which gets more clicks, thereby improving the performance of your referral program.

Learn how to optimize your emails ↗︎

P.S. You will soon also be able to experiment with different post-purchase popups, landing pages, and more.

Handle suspicious advocates with less hassle 🔍

You no longer need to manually disqualify fraudulent referrals by banned advocates within the review period.

When you ban suspicious advocates from your referral program, ReferralCandy will now automatically disqualify referrals within the review period. This means ReferralCandy will not send advocates any rewards for those or future referrals. And you will not need to pay commissions for those or subsequent referred purchases.

You will also see the relevant changes on the banned advocates’ profile in ReferralCandy so that you can answer if the banned advocate asks about the ban and rewards.

These will help you save time and money from dealing with fraudulent referrals.

Learn more ↗︎

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