We developed a new user flow to automatically guide participants when connecting their phones for live tracking. The new process is optimized for scanning a QR code and provides a seperate landing page for each key.
The convenient user experience scales with a huge number of participants and saves support time at the help desk. The process dynamically guides participants independent from
- The user's phone is iOS or Android.
- Racemap App is installed or not installed.
- The participant opens the key link on the smartphone or on the desktop.