When a user gets locked out due to multiple attempts to login with an incorrect password, they will no longer get a warning message on the login screen telling them they are locked out. 

This is a required security improvement to prevent malicious attempts to access the system.

Instead, the user will now receive an email to advise them of the lock out.

• If you access Remuneration via the ELMO menu - this will be automatic - you are good to go! ☺ 
• If you log in manually, you will need to advise all your users to switch to the new URL by 30 September. You can do this via the Rem system - send email to all in role
• If you log in via Single Sign on, you will need to get your IT team to switch out the URL in your Active Directory between 22 August and 30 September and advise your users of the new URL. 

This post is relevant to all our Pivot Remuneration customers who also have an ELMO site.

We are very excited to announce that you can now add 'Remuneration' to the ELMO Left Navigation Menu all your ELMO site users. 

How it works:

1. Once enabled, your users who log into your ELMO site will see 'Remuneration' on the left navigation menu.
2. Those users with access to Remuneration can click on this link to open the Remuneration module and complete any tasks.
3. Remaining employees with no access to Remuneration will land on an information page where they can navigate back to their ELMO site.

How to enable it:

1. Your site must have ELMO Synchronised Login enabled. Please speak to your Project Lead to get this configured.
2. Within your ELMO site, go to your Administration settings and select 'General'>'General Setup'>'Configuration'.
3.  Simply toggle 'Show Remuneration Module for All Users' and hit Save.

Coming Soon Coming Soon Coming Soon 

But we didn't stop there! The ELMO Left Navigation Menu will soon show within your Remuneration module, giving you seamless access to your ELMO site and other modules from within Remuneration.

Please contact us via support if you have any questions.

As part of our ongoing program of work to provide you with a modern look and feel in Remuneration, we are updating the Step Navigation Menu.

What will change?

1. The menu can be expanded or collapsed with the little arrow on the bottom right hand side of your menu.
2. Your company logo will display within the menu structure rather than in the top banner.
3. The workflow icons next to your steps will display to the left.
4. The background colour from your banner will be moved to the menu structure with your logo.

Next Steps:

1. Moving your Remuneration settings into the new menu structure
2. Tidy up of the top banner to provide a cleaner and simpler design

Clients with 'email letters' turned on may have recently noticed that the date of the last letter emailed was missing from the Print Letters Step.

We have fixed this small bug so the date now shows when a letter has been emailed to an employee.

See Rem Letters: How to set up and email/pdf letters in the Support Centre for more information.

When selecting files to upload in the Data Import step, files can be dragged & dropped into the data file field.

The 'Drop files here to upload' message only appeared intermittently during this process. We have now fixed this so you can see this message all the time.

Clients with a review split, but no midpoint split, will have noticed a 'select midpoint split' option appearing momentarily while the Set Midpoint step was loading. 

This bug has now been removed.

It's still full of handy how-to guides and troubleshooting information, for you to have information at your fingertips anytime you need it, as well as being able to submit and keep track of all your support requests.

Visit support.pivotsoftware.com to find out more, and for system administrators you can also access this directly in your Rem or Performance systems by using the 'Support' button in the top right of your screen.

Your username is your email address, and click ‘Forgot My Password’ to be sent a welcome link if you've not visited before. Once you've logged in, check out the 'Getting started' section for more information.

Please note: the information contained within the Support Centre is considered Proprietary and should be treated with confidence.

Some of you may have noticed an intermittent problem when opening your Build Reports (Data Export) step over the last week. This wee bug has now been fixed. 

To help with your analysis on the Rem and Bonus steps, we are now enabling any 'In My Currency' fields to show totals in the grid.

Previously, if you had multiple currencies on a grid, all totals were turned off as multi-currency totals would not make any sense.  As your ‘In My Currency' fields convert all values to a single currency, we are now enabling those fields to show totals.