We are moving... Remuneration URLs will change

We are retiring old Remuneration environments. This will mean that the URLs you use to access Remuneration sites will need to change.

The New URLs are now live and you should have received a ticket with your new URL by now
  • If you access Remuneration via the ELMO menu - this will be automatic - you are good to go!  
  • If you log in manually, you will need to advise all your users to switch to the new URL by 30 September. You can do this via the Rem system - send email to all in role
  • If you log in via Single Sign on, you will need to get your IT team to switch out the URL in your Active Directory between 22 August and 30 September and advise your users of the new URL. 
Old URLs will be retired on 30 September 2021 

Remuneration in ELMO Site Menu

This post is relevant to all our Pivot Remuneration customers who also have an ELMO site.

We are very excited to announce that you can now add 'Remuneration' to the ELMO Left Navigation Menu all your ELMO site users

Your Remuneration module must have ELMO Synchronised Login enabled in order to access this new feature.

How it works:

  1. Once enabled, your users who log into your ELMO site will see 'Remuneration' on the left navigation menu.
  2. Those users with access to Remuneration can click on this link to open the Remuneration module and complete any tasks.
  3. Remaining employees with no access to Remuneration will land on an information page where they can navigate back to their ELMO site.

How to enable it:

  1. Your site must have ELMO Synchronised Login enabled. Please speak to your Project Lead to get this configured.
  2. Within your ELMO site, go to your Administration settings and select 'General'>'General Setup'>'Configuration'.
  3.  Simply toggle 'Show Remuneration Module for All Users' and hit Save.


Coming Soon Coming Soon Coming Soon 

But we didn't stop there! The ELMO Left Navigation Menu will soon show within your Remuneration module, giving you seamless access to your ELMO site and other modules from within Remuneration.

Please contact us via support if you have any questions.

The Step Menu is having a Makeover

As part of our ongoing program of work to provide you with a modern look and feel in Remuneration, we are updating the Step Navigation Menu.


What will change?

  1. The menu can be expanded or collapsed with the little arrow on the bottom right hand side of your menu.
  2. Your company logo will display within the menu structure rather than in the top banner.
  3. The workflow icons next to your steps will display to the left.
  4. The background colour from your banner will be moved to the menu structure with your logo.

Next Steps:

  1. Moving your Remuneration settings into the new menu structure
  2. Tidy up of the top banner to provide a cleaner and simpler design

We've given your Support Centre a makeover!

It's still full of handy how-to guides and troubleshooting information, for you to have information at your fingertips anytime you need it, as well as being able to submit and keep track of all your support requests.

Visit support.pivotsoftware.com to find out more, and for system administrators you can also access this directly in your Rem or Performance systems by using the 'Support' button in the top right of your screen.

Your username is your email address, and click ‘Forgot My Password’ to be sent a welcome link if you've not visited before. Once you've logged in, check out the 'Getting started' section for more information.

Please note: the information contained within the Support Centre is considered Proprietary and should be treated with confidence.

Browser message for IE old version

Given that support will cease on IE11 in January 2020, we have added a system message to the top of our system that will appear for any user who is logged into a version of IE older than IE11. This will increase the user awareness that in order to get the best experience with the system, users should be using a more modern browser.