Manager View of Market data

The Market data table that is visible to managers in the Rem drill down will now show up to 5 data points instead of the current 3.

For example,  In addition to the standard Minimum, Midpoint and Maximum, you could show the 75th percentile


Security Improvement for locked out users

When a user gets locked out due to multiple attempts to login with an incorrect password, they will no longer get a warning message on the login screen telling them they are locked out. 

This is a required security improvement to prevent malicious attempts to access the system.

Instead, the user will now receive an email to advise them of the lock out.

We are moving... Remuneration URLs will change

We are retiring old Remuneration environments. This will mean that the URLs you use to access Remuneration sites will need to change.

The New URLs are now live and you should have received a ticket with your new URL by now
  • If you access Remuneration via the ELMO menu - this will be automatic - you are good to go!  
  • If you log in manually, you will need to advise all your users to switch to the new URL by 30 September. You can do this via the Rem system - send email to all in role
  • If you log in via Single Sign on, you will need to get your IT team to switch out the URL in your Active Directory between 22 August and 30 September and advise your users of the new URL. 
Old URLs will be retired on 30 September 2021 

History update on Team and Data check steps

We have heard your feedback that the history on Data and Team check steps shows more than what was changed in the current step.

What has changed:

1. Team check history will only show changes requested via Team check step.

2. Data check history will only show changes requested via Data check step.

3. Changes made via Recommend Rem,  Allocate Bonus or Data Amend (admin step) will not show in Team or Data check steps.

We've given your Support Centre a makeover!

It's still full of handy how-to guides and troubleshooting information, for you to have information at your fingertips anytime you need it, as well as being able to submit and keep track of all your support requests.

Visit support.pivotsoftware.com to find out more, and for system administrators you can also access this directly in your Rem or Performance systems by using the 'Support' button in the top right of your screen.

Your username is your email address, and click ‘Forgot My Password’ to be sent a welcome link if you've not visited before. Once you've logged in, check out the 'Getting started' section for more information.

Please note: the information contained within the Support Centre is considered Proprietary and should be treated with confidence.

Subtotals for 'In My Currency' Fields

To help with your analysis on the Rem and Bonus steps, we are now enabling any 'In My Currency' fields to show totals in the grid.

Previously, if you had multiple currencies on a grid, all totals were turned off as multi-currency totals would not make any sense.  As your ‘In My Currency' fields convert all values to a single currency, we are now enabling those fields to show totals.


Browser message for IE old version

Given that support will cease on IE11 in January 2020, we have added a system message to the top of our system that will appear for any user who is logged into a version of IE older than IE11. This will increase the user awareness that in order to get the best experience with the system, users should be using a more modern browser.