This change will differentiate the steps when the same step name is available to multiple user roles. This will help you to select the correct step when editing help text.
Please see How do I add or edit help text for further information.
This change will differentiate the steps when the same step name is available to multiple user roles. This will help you to select the correct step when editing help text.
Please see How do I add or edit help text for further information.
You have the option to mask Personally Identifiable Information (PII) copied to your test site. This gives you the flexibility of having anonymous data in your test environment when you are using this for training or support purposes.
We have now extended the PII masking to include Position Title and Business Case text.
When you choose to mask data when completing a Copy Live to Test, the following data will be masked in all locations in your test site:
In addition, personally identifiable information has been removed from import error messages.
Please note: Masking of Position Title will only apply to those clients using the standard Position Title field. Please contact your Project Lead if you would like to discuss migration from a custom field.
See How to copy Live to Test in our Support Centre for more information.
Clients with 'email letters' turned on may have recently noticed that the date of the last letter emailed was missing from the Print Letters Step.
We have fixed this small bug so the date now shows when a letter has been emailed to an employee.
See Rem Letters: How to set up and email/pdf letters in the Support Centre for more information.
When selecting files to upload in the Data Import step, files can be dragged & dropped into the data file field.
The 'Drop files here to upload' message only appeared intermittently during this process. We have now fixed this so you can see this message all the time.
Clients with a review split, but no midpoint split, will have noticed a 'select midpoint split' option appearing momentarily while the Set Midpoint step was loading.
This bug has now been removed.
Next time you view your Import History, you'll notice some minor improvements to how the table is presented.
We have removed some extra columns that were no longer needed and changed the 'error' icon to make it unique.
This should give you a bit more space in the table to view the really important bits.
It's still full of handy how-to guides and troubleshooting information, for you to have information at your fingertips anytime you need it, as well as being able to submit and keep track of all your support requests.
Visit support.pivotsoftware.com to find out more, and for system administrators you can also access this directly in your Rem or Performance systems by using the 'Support' button in the top right of your screen.
Your username is your email address, and click ‘Forgot My Password’ to be sent a welcome link if you've not visited before. Once you've logged in, check out the 'Getting started' section for more information.
Please note: the information contained within the Support Centre is considered Proprietary and should be treated with confidence.
Some of you may have noticed an intermittent problem when opening your Build Reports (Data Export) step over the last week. This wee bug has now been fixed.
Based on client feedback, the impersonate button on the right meant scrolling and additional mouse movement to access it, so we have moved the impersonate button to the left of any grid that it is in.
To help with your analysis on the Rem and Bonus steps, we are now enabling any 'In My Currency' fields to show totals in the grid.
Previously, if you had multiple currencies on a grid, all totals were turned off as multi-currency totals would not make any sense. As your ‘In My Currency' fields convert all values to a single currency, we are now enabling those fields to show totals.