We have fixed a small bug that was preventing charts from being downloaded as a PNG or JPEG image.

We know that mistakes happen, so we have been working on giving you the ability to roll-back all types of assessments.

Moderated Assessments

You now have the ability to roll-back all moderated assessments from the Assessment Status page with no intervention by Pivot, including:

• Final Review - Overall Assessments
• Final Review - Section Assessments

This allows you to roll-back to the relevant status both before and after moderation is complete.

Interim Review - Section Assessments

Interim Review - Section Assessments can also be rolled back on the Assessment Status page.

These additions to the Assessment Status page mean Admins can now roll-back all types of assessments to a previous status when a user has submitted, completed, published or finalised an assessment in error.

See How do I roll back a managers rating for more information.

You can request to have Personally Identifiable Information (PII) masked when creating a new Test Site. This gives you the flexibility of having anonymous data in your test environment when you are using this for training or support purposes.

We have now added Position Title as a masked field. When you choose to mask data when creating a new Test Site, the following fields will be masked in all locations in your test site:

• Username
• First Name
• Preferred Name
• Last Name
• Email Address
• Position Title

We have also expanded the masking coverage to obscure:

• Assessment comments
• Feedback comments
• Notes comments
• Notes document attachments

See our Copy Live to Test support article for more information or contact your Project Lead to discuss masking PII data for your Test Site.

We also took the opportunity to tweak the 'Close Preview' button so it fits better on the page and have prevented the 'Whoops error' when you click on the interaction chart while in the Dashboard preview.

It's still full of handy how-to guides and troubleshooting information, for you to have information at your fingertips anytime you need it, as well as being able to submit and keep track of all your support requests.

Visit support.pivotsoftware.com to find out more, and for system administrators you can also access this directly in your Rem or Performance systems by using the 'Support' button in the top right of your screen.

Your username is your email address, and click ‘Forgot My Password’ to be sent a welcome link if you've not visited before. Once you've logged in, check out the 'Getting started' section for more information.

Please note: the information contained within the Support Centre is considered Proprietary and should be treated with confidence. 

You can now request to have Personally Identifiable Information (PII) masked when creating a new Test Site.

This gives you the flexibility of having anonymous data in your test environment when you are using this for training or support purposes.

When you choose this option, the following PII data will be masked in all locations in your test site:

• Username
• First Name
• Preferred Name
• Last Name
• Email Address

Please contact your Project Lead to discuss using this option for your Test Site.

We're always working hard to improve our product and offer new features. To keep you up-to-date, we've brought our release announcements directly into the Performance system. This gives you access to all the latest product enhancements when you need it most.

To view recent release notes, simply click 'What's New' in the top banner. You'll be notified of any new posts since your last visit with a little red dot.

'What's New' will only be visible to Administrators, and you can use it to give us feedback or subscribe to email updates related to our latest enhancements.

To help you manage the moderation of section level assessments, we now have a setting that can be turned on to prevent Manager's from being able to publish or finalise any content assessments in that section until moderation is complete.

This provides Managers with the opportunity to review their employee content assessments to make sure they align with the moderated section assessments, before sharing with the employee.

If you have moderated sections and feel this enhancement would benefit your process, please reach out to your Project Lead to discuss turning this option on for you.

We have fixed a small bug where interim content assessments were still showing even though the interim assessment was not applicable to that employee due to a later 'Eligible From' date.

Now, when an Employee has started after an interim assessment period has passed, the Employee and their Manager will only see interim content assessments that are applicable to the employee based on their start date.

Manager Assessment Progress Bars are now more accurate than ever! 

All assessment progress bars will now exclude any interim assessments that were not applicable to an employee, due to a mid year start date or different 'eligible from' date.

This means that if a Manager has an employee join after an interim assessment date has passed, they will no longer have an incomplete progress bar, despite having finalised all available assessments.