Extended the manual mailbox setting to control delays between each email sent, to include an AI algorithm to randomize the delay between every email sent. This approach helps the automation better mimic human sender activity, which in turn helps reduce some scrutiny from spam filters. 

• improvements AI Powered Delay Between Emails / Learn more

Hey! 

🎉 Leadfwd is excited to roll out new SMS features for sales and marketing teams! 

Leadfwd has extended our SMS offering with reply detection, so you can now see which leads are engaging with your SMS messages and automatically end Sequences when a prospect replies via SMS.

In addition you can now select a specific outbound phone number to use for SMS action steps on multichannel Sequences. Before the SMS number assignment was based on the single number that was assigned to each individual Leadfwd user.

🚀 Stay tuned for more to come on SMS!

Hello Leadfwd Community!

We’re pleased to announce that the following features and enhancements are now available for our list import functionality for CSV files.

• new Segments are now auto-created for every unique CSV file that's imported for new lists or existing lists (updating). This makes maintaining a single master list much easier, but easily targeting individual list updates (as segments).
• improvements Changelog for lists now includes the duplicate count that were discovered during your list import or update.
• improvements Platform log now includes CSV import processes and their outcomes. Replicating the legacy email alert with your input processing report details, inside the Platform log.
• improvements Lead Source attributed to CSV files where a contact originated. Updated views include the Lead Source Analytics view, Timeline view and List view.

We have also fixed some identified bugs:

• fix Fixed and separated the List Changelog queries for Missing, Invalid and Duplicates by creating separate columns.
• fix Fixed incorrect assignment of the account owner for every list update or import. It's now accurately represented by the logged in user that executed the list update/import.

Our team has been hard at work overhauling our existing UI framework and replaced it with an entirely new look and feel. Our new interface is built on shades of gray, that are much cleaner than the previous generation, and includes vibrant color palettes for priority data separation. 

In addition to the design pivot, we also implemented a number of UIX enhancements to create a more intuitive user experience. Our new UIX enables teams to work faster with fewer clicks and easier access to critical insights.

Here are just a few of the enhancements that you'll find inside this update:

• New intuitive and robust Marketing and Sales Dashboard
• Introducing App Drawers. App Drawers provide access to critical insights and functions, without leaving your current view. 
• Updated Manager framework with horizontal scrolling tables and one-click access to actions.
• All new Platform Settings Management
• All new Billing and Plan Manager
• Platform logging console for critical errors and important system notices
• Customer Journey Builder
• Lead Score Builder

We’re excited to launch branded links to give you more customizable emailing options within Leadfwd, and to bring your email to the forefront of every inbox by improving deliverability. With Branded Links you can now choose a personalized vanity domain for email links so sales emails you send are white labeled with your brand.

Branded Links work for any email link and include all of the features you love about emailing in Leadfwd:

• Open tracking
• Click tracking
• And unsubscribe links

Ready to setup Branded Links? Read the article