We have updated our iPad app to version 1.15.1 to address a number of defects, including:

- Merrco gift cards not working
- App crash when taking a customer profile photo

Latest version of the app will be slowly released over the next 3 days. Please ensure you have the Apple App Store automatic updates enabled on your device. You can also update the app manually by going to the Apple App Store and searching for Greenline POS app and updating from there.

Once updated, your device should have the following versions: 

Burc

We have addressed a number of bugs in our systems:

- Lot number duplication in audits

- Lag while updating audit values

- Cost in the exported purchase orders are reporting correct values

- Inventory log summary has the option to include deleted products

- When financial summary report is exported in BC, data is reported in the correct columns 

Thank you for your patience and understanding.

Burc

On October 16th 14:38 PT we saw initial performance degradation that affected the speed of Greenline POS and began investigating immediately for the root cause.

• At 14:51 PT the performance degraded across all Greenline actions due to the Database being backed up.
• We restarted the database at 14:58 PT which resolved the backed up load

We continued to investigate the root cause and found irregular usage of payment queues which was immediately patched.

At Greenline we're always tirelessly working on improvements to the experience and stability, each and every week.

To ensure your product inventory is accurate, we recommend doing an audit as soon as possible to ensure your data is correct.

Please reach out if you see any issues. We will be continuing to investigate and reach out to stores individually for specific actions.

Thank you for your patience and our apologies for any inconvenience.

Hello everyone,

We have fixed a defect related to low stock or restock levels for new products with no inventory. 

Thank you for you patience!

BC cannabis retailers will be permitted to accept online credit card payments online. Greenline recommends connecting with either Buddi or Dutchie for an easy plug-and-play e-commerce implementation on your website.

Please reach out to sales@getgreenline.co to get more information and set up your integrations.

Over the past 6 months, we've built out many key features and improvements to the Greenline POS platform. We want to make sure that our priorities are in line with the realities and challenges you are experiencing.

How is your business doing? What keeps you up at night? How could Greenline help?

Please leave a reply below! Our team is listening.

Greenline now supports periodic discrepancy reports for the AGCO. Here's how it works:

1. Go to your Dashboard > Reports > Compliance

2. Select a date range for your discrepancy reports

3. Download the report. You'll receive a .xlsx file that contains 4 tabs, each containing information about inventory discrepancies at the AGCO wants to know about.

We recognized that multi-location stores do not necessarily carry the same discounts. With the release of our automatic discounts feature, the need for location restrictions became more prevalent.

With Greenline's latest update, you can select one or more locations that your discounts will apply to. By default, discounts will work at all locations.

NOTE: You must go to the Apple App Store and update the Greenline POS app to version 1.14.0 to use this feature.

Greenline previously only supported 2 ways of discounting:

• Reduce the retail price for each product on the Dashboard (but you can't track discounts this way)
• Apply a manual discount for each product (but this can cause human error)

We've released an automatic discount feature in time for Canada Day. Here's how it works:

• Automatic discounts are only supported by product discounts (not cart discounts). Once added to the cart, the discount will be pre-applied. Sales staff can optionally remove automatic discounts from the line item.
• Automatic discounts should be limited to a subset of categories or specific products
• The discount amount will be made visible when browsing the product list on the POS
• Note: This requires your iOS app to be updated to version 146

Learn more about discounts here.

For stores looking to add an extra level of inventory security, Greenline now supports a parked sale validation feature on both sides of the web dashboard and the iPad POS!

By turning on the "Validate on Dashboard" under your inventory settings page, your staff will be prompted to scan with a USB (or Bluetooth) barcode scanner connected to your PC. Once validated, the order will be set as "Ready for pickup".

The scan results will carry over into your final sale, meaning that you can continue to track barcode scan rates.

Learn more about dashboard barcode validation here.