Good news! We now fully verify Discord actions on our platform. This means a user will need to ensure they have joined the Discord server and then verify the action before receiving entries. Prior to this, we did not validate all entries to Discord servers, so this is a big improvement and will ensure even greater engagement. We will also display the username of the Discord user within your giveaway entry data for each campaign you run.

As part of this change, we have also revised our Pricing and removed the "Join Discord Server" step from our Free plan effective immediately. This does not impact giveaways that are currently still running. We appreciate this may be disappointing to some of our users, however in order to continue improving our platform and support the time involved in developing such features, we feel our Premium plan is a very competitive offering. This also represents the first time in 2 years in which we have made any changes to our Free plan that involves a feature removal - so far, we have only added features to the Free plan since it's inception.

Feel free to reach out to us if you have any questions!

We've upgraded our help and documentation website to make it easier for you to find help and get answers to using GiveLab.

We're still adding more articles and content day by day, but it's a huge step forward from before.

You can check out the new help site here.

Thanks to welcome changes by Twitter to their API, we now no longer need to request as much account access from users entering your giveaway.

Previously, in order for us to verify entries by users on Twitter, we needed numerous access permissions, however Twitter forced the use of full read/write access to user accounts. This meant that when someone linked a Twitter account to our service, a long list of access permissions were requested.

We now only require read access thanks to the changes by Twitter, meaning users will likely be more inclined to link their Twitter accounts moving forward.

Big news! We've made a pretty huge upgrade to data lists available under your campaigns, including for entry data and user data.

We have now introduced advanced tables, including sorting of entries, filtering by entry steps and a search function to make sorting through data and finding winners easier than ever. Alongside that, you'll be able to export a CSV of any data selected in the table view.

Big news for today - we have released a major overhaul to the way users enter giveaways, and login/create accounts.

Previously to today, users were asked to register using a social media account or email address/password before then entering steps in a giveaway. Though for the majority of users this was a convenient way to enter a giveaway quickly and easily, it also created a "block" for some users who didn't necessarily want the hassle, or don't wish to connect social media accounts whatsoever.

Starting today, users can now enter a giveaway by simply providing their First/Last Name and Email Address. They will still be asked to connect social media profiles for any steps that require validation (Twitter, Twitch etc), but they will no longer be required to set a password and have a "GiveLab account". Additionally, you have a choice as to which social login buttons are shown on a giveaway which you can define in the Create Giveaway flow under "Customization" (Premium and Business only).

We have been working hard to squash bugs and increase performance over the last 1-2 weeks, and we're now in a much better place than ever.

We have rectified a number of small issues and bugs reported by end users and giveaway organizers. Alongside this, we have made performance improvements to our infrastructure which is showing significant gains to the responsiveness of our platform.

Over the coming weeks, we will be increasing validation checks across additional platforms to ensure entries are legitimate.

Have any feedback or feature requests? Be sure to reach out to us!

We've made some minor changes to picking winners which we think will improve the overall experience and assist with the winner contacting process.

Before: We did not provide the email address of winner(s) but instead directed you to our GiveLab Messenger service exclusively. We realize this wasn't ideal and limited choice with how you reach out to arrange prize delivery etc.

What we changed:

Free users: We now provide the email address of the winner(s) alongside the option to contact on GiveLab Messenger.

Premium users: We now provide the email address of the winner(s) alongside the option to contact on GiveLab Messenger. You will also be able to export a CSV of your winners if you have a high amount.

Business users: We now provide the email address of the winner(s) alongside the option to contact on GiveLab Messenger. You will also be able to export a CSV of your winners if you have a high amount.

Additionally, we also updated the instructional text on the picking winners page to make it clearer how everything works/what they do.

We've been working to improve the performance of our platform in recent days, and earlier today we deployed these changes. You should notice a nice improvement in page load times when visiting your giveaway, alongside managing it through the Manage portal.

After receiving a number of comments and suggestions in recent days, we’re starting to work through them.

The first of these changes includes a new toggle to hide the total amount of entries on your giveaway. During the Create/Edit flow, you’ll see the option to hide total entries, and we’ll instead show a “Your Entries” section to end users, showing how many entries they’ve obtained so far (if any).

You can now create formatted tweets for the “Tweet this on Twitter” step for Twitter.

What does this mean? Instead of having a tweet confined to just one line after another, you can now format tweets to have multiple lines (up to the maximum allowed character limit of 280).