Have you ever wondered when was the last time a user was active on your team? Well, you can now see that on your Dashboard/Users table.
🛈 An active user is defined as the user who has interacted with your team (ie. clicked on your chatrooms, services etc.) or opened the mobile app. It would be easier to describe who is not active: The user who just has the desktop app or the web browser open (or minimized) without doing anything on your team's workspace is not considered as an active user.
You can now manage the user access to Widgets and Services with a new setting in the Dashboard. The access can be restricted to users who have access to certain chatrooms. Please find the Services setting in the Dashboard → Services/Widgets → Service/Widgets Name → Permissions section.
We have made available the Trial Billing Plans that require no-credit card. This is an attractive way to register members to your premium chatrooms.
To enable the no-credit card feature on a Trial Plan simply check the option in the Dashboard:
Discount coupons are now available in the billing system. You can now generate coupon codes that take off a fixed amount or a percentage from the initial price. Please find all the details on our guide. https://support.echofin.com/support/solutions/articles/19000117498-coupon-codes
More flexibility is now offered in the billing component. You can create One-off billing plans or add initial/setup fee on recurring plans. You can find all the settings in the Dashboard → Billing Plans section.
You can now add a free trial period to a billing plan.
Please find all the details in this guide: https://support.echofin.com/support/solutions/articles/19000116392-free-trials
The Checkout URL is a branded landing page presenting a billing form where the user can purchase access to your chatrooms. The Checkout URL can be embedded in websites, posted on Twitter or it can be sent out to users by email.
You can define whether a billing plan should be available for In-App purchase or through the Checkout URL from the Dashboard.
There are two types of Checkout URLs
In both cases, the user is granted access to all the chatrooms that the billing plan is assigned.
Please check out the detailed guide here:
https://support.echofin.com/support/solutions/articles/19000116221-in-app-and-checkout-urls
The Users and Chatrooms Dashboard sections have been refreshed with a new table. The filters on each column and the sorting capability, make it easier to track down the data you are looking for.
The Users table has been enhanced with a few extra columns. Knowing the country of your users means a lot to many team owners. So, we capture the country code during the user registration and make it available in the Dashboard.
More to come soon.
Please download the Echofin desktop app for Mac here: https://www.echofin.com/downloads/
The Online Users label now displays the number of users who are currently connected to your team.
